Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Tony Braglia
General Manger
860-829-3780
October 02, 2023
Dealership Rating
Employee Rating
Excellent service. I’m never disappointed with the quality of work or customer care when I go to this dealership. I’m never disappointed with the quality of work or customer care when I go to this dealership. More
by WebbRobert90 Verified Customer Verified Customer
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, Robert, we look forward to having you as a valued customer for many years to come!
Tony Braglia
General Manger
860-829-3780
October 01, 2023
Dealership Rating
Employee Rating
This place is very genuine respectful and punctual. Great customer service, and understand what the customer needs. Great customer service, and understand what the customer needs.More
by keithjones0131 Verified Customer Verified Customer
Thank you for your business and this review, Keith. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Tony Braglia
General Manger
860-829-3780
September 28, 2023
Dealership Rating
Employee Rating
Very professional and they keep you informed on what is going on. Dealership is very clean going on. Dealership is very cleanMore
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin.
Tony Braglia
General Manger
860-829-3780
September 28, 2023
Dealership Rating
Employee Rating
Always been treated well be service team members who listen and try to assist at every turn. listen and try to assist at every turn.More
by larry.griffin Verified Customer Verified Customer
Thanks, Larry, for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon!
Tony Braglia
General Manger
860-829-3780
September 26, 2023
Dealership Rating
Employee Rating
Understands customer needs and listens to what is being asked. Empathetic to the customers needs. asked. Empathetic to the customers needs. More
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come!
Tony Braglia
General Manger
860-829-3780
September 25, 2023
Dealership Rating
Employee Rating
Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice. We appreciated the effort put into providing us with a clean loaner car…very nice.More
by Cdbekb Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Other Employees Tagged:
Steve Hooker, Jessica Sharpe
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin.
Tony Braglia
General Manger
860-829-3780
September 24, 2023
Dealership Rating
Employee Rating
They do such great work and they let you know everything that you need done I’m always pleased with the service that you need done I’m always pleased with the service More
by S.CUNNINGHAM7038 Verified Customer Verified Customer
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Tony Braglia
General Manger
860-829-3780
September 24, 2023
Dealership Rating
Employee Rating
Service was OK, I thought they were expensive. They also forgot to check the tire pressure. They also forgot to check the tire pressure.More
Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you. We hope you will visit us again.
Tony Braglia
General Manger
860-829-3780
September 18, 2023
Dealership Rating
Employee Rating
This Acura location never disappoints. The staff is always super friendly and jobs get done in a timely manner. The staff is always super friendly and jobs get done in a timely manner.More
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Tony Braglia
General Manger
860-829-3780