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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 23

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

Write a Review

380 Reviews of Keith Davis

September 25, 2023

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Employee Rating

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice. More

by Cdbekb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hooker, Jessica Sharpe

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Sep 26, 2023

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

September 24, 2023

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Employee Rating

They do such great work and they let you know everything that you need done I’m always pleased with the service More

by S.CUNNINGHAM7038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Sep 25, 2023

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

September 24, 2023

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Employee Rating

Service was OK, I thought they were expensive. They also forgot to check the tire pressure. More

by RBOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Sep 25, 2023

Acura of Berlin responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you. We hope you will visit us again. Tony Braglia General Manger 860-829-3780

September 18, 2023

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Employee Rating

This Acura location never disappoints. The staff is always super friendly and jobs get done in a timely manner. More

by CELYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Sep 18, 2023

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

September 16, 2023

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Employee Rating

Unfortunately I didn't receive the support that I needed. Phone calls weren't returned, and questions went unanswered. I received contradicting statements from one particular employer by the name of Jessica, More

by adaorable56
Recommend Dealer
No

Other Employees Tagged: Keith Davis

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Sep 18, 2023

Acura of Berlin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rich Bird Service Manager 860-829-3786

September 13, 2023

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Employee Rating

Price was reasonable however they told me repair takes an hour and actually Took 3 hours and would have been longer but their machine broke and I had to come back another day to finish . Total 4 hrs in waiti More

by Jnv2306
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Print
Sep 14, 2023

Acura of Berlin responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tony Braglia General Manger 860-829-3780

September 12, 2023

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Employee Rating

This dealership has provided constant and superior service. Every time I bring my vehicle in it is completely inspected and scrutinized. All maintenance and repair items are known in advance which giv More

by MTRACEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Print
Sep 13, 2023

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

September 12, 2023

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Employee Rating

Good Communication and very polite! they also took care of my vehicle needs and made sure it was in good condition! More

by ADIELPAREDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Print
Sep 13, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

September 12, 2023

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Employee Rating

Muy buena atención , el personal es muy servicial y amable No se olviden de poner las galletitas More

by Ismael
Recommend Dealer
Yes
Print
Sep 13, 2023

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

September 10, 2023

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Employee Rating

They are very welcoming, respectful, and pleasant. They provided fast service and provided detailed feedback of the service. More

by JMATOS7445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 11, 2023

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

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