Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 24

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Keith Davis

September 09, 2023

Dealership Rating
Employee Rating

I’ve brought my car to this location three times for service. I was told one thing on one occasion then when the car went back for the things it needed seemed like no one knew of what I was told would b More

by YYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Sharpe

Sep 13, 2023

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manger 860-829-3780

September 07, 2023

Dealership Rating
Employee Rating

Best car dealership and service in Berlin, CT. People who work there are extremely pleasant!!! Always nice to go to place you want to always come back to. More

by SARAH.DALFONSO1608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Sep 08, 2023

Acura of Berlin responded

Thank you, Sarah, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Tony Braglia General Manger 860-829-3780

September 02, 2023

Dealership Rating
Employee Rating

Great service Attentive great feedback Helpful and accommodating I highly recommend them for all service More

by ARTHUR.MCDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Casey, Larissa Hartline, Jessica Sharpe

Sep 05, 2023

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business, Arthur, and hope to see you again soon! Tony Braglia General Manger 860-829-3780

September 01, 2023

Dealership Rating
Employee Rating

Helpful, friendly, prompt and great with communication. Would definitely continue to give them my business. More

by marissa.ganesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Sep 01, 2023

Acura of Berlin responded

Thank you, Marissa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

September 01, 2023

Dealership Rating
Employee Rating

The representatives are very knowledgeable, helpful and courteous. We have purchased two vehicles from the dealership due to excellent service provided in sales and maintenance. More

by CATVAC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Sep 01, 2023

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

August 31, 2023

Dealership Rating
Employee Rating

Love using Acura of Berlin. Everyone is pleasant and I always have a great experience! More

by sqk14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

August 27, 2023

Dealership Rating
Employee Rating

Service technicians are friendly and knowledgeable, will help you with any issues. They explain what the did or needs to bf fine do you understand the situation. More

by DECAPUA94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Aug 28, 2023

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

August 21, 2023

Dealership Rating
Employee Rating

Very efficient from beginning to end. Greeted properly and explained what was being done and time. More

by bernandwade
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Aug 22, 2023

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

August 18, 2023

Dealership Rating
Employee Rating

Everyone is always wonderful at Acura Of of Berlin Never disappointed would recommend friends and family to purchase lease and service at Acura Of Berlin More

by MARROYO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe, Matthew

Aug 21, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

August 15, 2023

Dealership Rating
Employee Rating

Easy to make appointment. Keith was very helpful and gave me status updates Waiting room was very clean More

by SAL33
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Aug 16, 2023

Acura of Berlin responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

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