Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 24

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
356 Reviews
4.8

356 Reviews

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356 Reviews of Keith Davis

July 26, 2023

Dealership Rating
Employee Rating

Always a pleasure in dealing with Acura. Even washed my inside front windshield! That gets huge points from me. Very, very polite and pleasant staff! Thanks Acura! More

by SHERYL.SALVATORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe, Matt

Jul 27, 2023

Acura of Berlin responded

Thank you, Sheryl, for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

July 25, 2023

Dealership Rating
Employee Rating

Labor cost is so expensive Parts is so expensive too Non sense to pay suppies More

by hcanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Sharpe

Jul 26, 2023

Acura of Berlin responded

We do apologize you feel our services are too expensive. We try to be competitive in this industry and market. You will find our rates to be very competitive with other Acura franchises. Our parts are of higher quality than aftermarket items so we can assure our clients proper operation and fitment from the beginning. In the future if you'd like to use the less expensive aftermarket parts please let us know and we would be happy to accommodate! Rich Bird Service Manger 860-829-3786

Jul 26, 2023

hcanh responded

Thank you for your response. I am not sure to have services at your place in future. But I can share my experiences with my friends and family to compare online genuine parts before getting the service at Acura dealer to prevent expensive cost.

July 23, 2023

Dealership Rating
Employee Rating

I was very pleased with the courteous speedy service. Everyone was friendly a great experience. More

by TWOSAVVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

Jul 24, 2023

Acura of Berlin responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

July 22, 2023

Dealership Rating
Employee Rating

Quick check in and very reasonable wait. Pleasant waiting area and free wi-fi makes time go quickly. More

by LAURA-WHITAKER
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business, Laura, and hope to see you again soon! Tony Braglia General Manger 860-829-3780

July 20, 2023

Dealership Rating
Employee Rating

Excellent reliable cheerful Good listening- good communication- polite- kind- car always looks so clean when service done upon pick up More

by RENEYLAWOFFICES
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Jul 20, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

July 17, 2023

Dealership Rating
Employee Rating

Exceptional service. Problem was efficiently resolved and no waiting. I would recommend the dealership for service. More

by majfusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Jul 18, 2023

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

July 16, 2023

Dealership Rating
Employee Rating

Friendly, clean. They always do a good job and make sure that you are satisfied. More

by natavia_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

July 15, 2023

Dealership Rating
Employee Rating

I have written this review to convey my great satisfaction with the outstanding level of service consistently received from the Acura of Berlin(AOB) Service Department. I have been a client for More

by M. Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Associate Ellen

Jul 17, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

July 14, 2023

Dealership Rating
Employee Rating

I was in and out pretty quickly. I was done under the estimated time that Keith gave me. My car was very clean and I cut into it. More

by 3HH9VWWM6
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Jul 15, 2023

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tony Braglia General Manger 860-829-3780

July 12, 2023

Dealership Rating
Employee Rating

Everyone whom I’ve come in contact with for over the past 25 years have been phenomenal, most are very personable and it’s nice to see how many of them have been promoted within More

by PNAUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Jul 13, 2023

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

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