Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 30

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Keith Davis

June 05, 2023

Dealership Rating
Employee Rating

I'm not really fond of the sales department from when I first purchased my vehicle. But the service has been satisfactory More

by Serravalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mills

Jun 05, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

June 02, 2023

Dealership Rating
Employee Rating

Efficient excellent and timely service, Jason was courtesy and polite. I recommend him as a service tech. More

by Karwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Jun 04, 2023

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

May 30, 2023

Dealership Rating
Employee Rating

Staff is very friendly and welcoming. Makes your experience worth your time. Definitely will recommend this dealer. More

by glenys.rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

May 31, 2023

Acura of Berlin responded

Thank you, Glenys! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

May 22, 2023

Dealership Rating
Employee Rating

My second Acura RDX, both purchased at Acura of Berlin. They make purchasing fair and comfortable. Salesmen do their best to provide the car you want with minimal hassel. Joe is no exception! He was gre More

by Greg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tom Suchojad

May 23, 2023

Acura of Berlin responded

Thank you so much for your kind words, Greg, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

May 22, 2023

Dealership Rating
Employee Rating

Keith is your all around guy, he’s got you covered from the time you walk in to the time you leave. Very professional! More

by NANCYVERD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith always meets your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

May 21, 2023

Dealership Rating
Employee Rating

Keith = 5 too Had a good time and the staff was great. Makes a dealership feel like family and that's always the goal. More

by BITEDAPPLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jason Hastey

May 23, 2023

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear that Keith and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

May 20, 2023

Dealership Rating
Employee Rating

The service was excellent I will always recommend someone to them. Have a great day More

by Genestylist21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

May 22, 2023

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

May 18, 2023

Dealership Rating
Employee Rating

I came in because my 2019 TLX did not pass CT emmsions testing. I ended up having to pay over $700 out of pocket for something that I feel the warrenty I paid extra for could have covered at least partly. More

by ignb83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Acura of Berlin responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Tony Braglia General Manger 860-829-3780

May 19, 2023

ignb83 responded

Yes please that would be great. After 430p if possible. Thank you.

May 18, 2023

Dealership Rating
Employee Rating

I have been coming there to get my oil change for several years. Everyone that I have encountered has provided excellent customer service More

by NSCHMIDT7
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

May 16, 2023

Dealership Rating
Employee Rating

The service was performed according to specifications by professional and friendly technicians-I was extremely happy with the results!!! More

by majfusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

May 17, 2023

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Thank you for the five-star rating. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

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