Jim Pompei

Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like only then did they work with me the worst thing was all the lies that came out after purchasing the suv I wanted. First was the incorrect one owner second was the missing antenna that I told them after the fact and didn’t offer to reimburse me for then was told that my factory warranty was up when it actually was not then the two open recalls on the suv so if you want a nice car or suv yes just buyer beware do better research and oh yeah by the way was called the next day asking how I liked my new suv starting telling the salesman about what I found quickly said he would check into it and never called me back real good customer service once you buy your on your own More

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We had a great experience purchasing our vehicle from Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to answer all of our questions without ever making us feel pressured. We truly appreciated his honesty, responsiveness, and customer service. When we had a concern about the vehicle, Jim and his colleagues took it seriously and put our minds at ease. Their thoroughness and commitment to ensuring the vehicle was in excellent condition gave us confidence in our purchase. Jessica was also wonderful to work with. She made the financing process easy to understand, was patient in answering our questions, and explained everything clearly. Her professionalism and friendly demeanor made what can often be the most stressful part of buying a car feel simple and comfortable. We would definitely recommend Acura of Berlin to anyone looking for a positive car-buying experience! More

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I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berl They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!! More

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After a stressful week of car searching and leaving from one Acura dealership to another, Jim made all the difference. Despite being busy, he took the time to answer all my questions and helped me get the e one Acura dealership to another, Jim made all the difference. Despite being busy, he took the time to answer all my questions and helped me get the exact car I wanted. He was patient, professional, and made the process easy. Highly recommend working with Jim! More

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One of the best car buying experiences for me! Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the appropriate amount of guidance and amazing knowledge about the vehicles. Jim worked with me on price as well as getting the most out of my trade in. The entire process was smooth and stress free. Jess in finance was just as knowledgeable and transparent about financing and extra options available to me. I'll see you in 3 years for my upgrade Jim! More

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This was my second purchase from Acura of Berlin and Jim and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade More

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Jim was absolutely fantastic… he is very knowledgeable of product and was ready and willing to help..I would recommend him on a heartbeat product and was ready and willing to help..I would recommend him on a heartbeat More

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Great experience! Dealership is very welcoming with a professional atmosphere. Service did an awesome job detailing the vehicle! Dealership is very welcoming with a professional atmosphere. Service did an awesome job detailing the vehicle! More

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Will absolutely be coming back to purchase another car from Jim. Very professional and very knowledgeable, truly cares about the people. Jessica was also a great part of this. Will be back to Acura of Ber from Jim. Very professional and very knowledgeable, truly cares about the people. Jessica was also a great part of this. Will be back to Acura of Berlin because of the two of them! More

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Excellent experience all around starting with Keith in service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Ber service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Berlin for all future sales. More

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