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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 33

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

Write a Review

380 Reviews of Keith Davis

April 11, 2023

Dealership Rating
Employee Rating

I bought my 2018 Acura RDX about two years ago. Since then, Acura of Berlin Staff have provided excellent professional service. I would not take my Acura anywhere else. PFB 4/11/23 More

by pbutkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hooker, Jessica Sharpe, Rich Bird, Service Manager

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Apr 12, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

Always a great experience. No nonsense approach to ensuring everything that needs to be serviced is taken care of...thanks! More

by LANDIN0S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Apr 10, 2023

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

Love the dealer love the place and will always take my car there for everything More

by GRATIA.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

This is my second service. After each service I have an issue with my tire - nail in tire the first time, second time there was a bubble defect in tire. Both times needed new t More

by Dcsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Apr 10, 2023

Acura of Berlin responded

Thank you for this feedback. I'm glad you were able to discuss the situation with my service manager . By all means if your tire was damaged in our shop we would take care of your concern . After reviewing the video of your arrival at the dealer ship unfortunately the bubble on your tire was present upon arrival . We would be more than happy to assist you with the repair if you would like . I'm sorry that it was not brought to your attention while you were here . Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

The staff is polite and prompt. I was greeted and they even washed my car! More

by CAMPYKATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Print
Apr 10, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

April 10, 2023

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Employee Rating

Do good job with expectations. people are real friendly, will always come back when need. More

by LAUMARSH04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Print
Apr 10, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

Apr 11, 2023

LAUMARSH04 responded

That all thank you.

April 10, 2023

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Employee Rating

The entire staff at Acura of Berlin are professional and are focused on helping you as a valued customer! More

by MARTINJJ0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Bird, Larissa Hartline, Jason Hastey, Steve Hooker, Javier Rivera, Jessica Sharpe, Tom Suchojad

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Apr 10, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

April 09, 2023

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Employee Rating

The best words to describe the Acura of Berlin dealership are experienced, friendly, open and professional. More

by FBWARD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Braglia, Erica Casey, Tom Suchojad

Print
Apr 09, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

April 08, 2023

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Employee Rating

Scheduling appointment was easy online. Keith greeted me upon arrival, was very professional and explained everything when finished. Very pleasant experience. More

by SUBRGHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Print
Apr 09, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

April 08, 2023

Dealership Rating
Employee Rating

I purchased my vehicle from Berlin of Acura, The service is top notch. I have the the option to go to other Acura dealership but because of the service as well as the all information provided in a timely ma More

by ROBINPORTER572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucius

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Apr 09, 2023

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

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