Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Tony Braglia
General Manger
860-829-3780
March 25, 2023
Dealership Rating
Employee Rating
I’ve never had anything but positive experiences with Acura of Berlin’s service department. On-time and no surprises on the cost. Acura of Berlin’s service department. On-time and no surprises on the cost. More
by Jboccalatte Verified Customer Verified Customer
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come!
Tony Braglia
General Manger
860-829-3780
March 24, 2023
Dealership Rating
Employee Rating
Kind, courteous, attentive, competent people from the person who answers the phone to the service coordinator and cashier. person who answers the phone to the service coordinator and cashier. More
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Tony Braglia
General Manger
860-829-3780
March 23, 2023
Dealership Rating
Employee Rating
I never liked going to get an oil change until I started coming here. Great atmosphere and excellent workers. Keep up the great work! coming here. Great atmosphere and excellent workers. Keep up the great work!More
by Shateria1104 Verified Customer Verified Customer
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Tony Braglia
General Manger
860-829-3780
March 23, 2023
Dealership Rating
Employee Rating
It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾 Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾More
by FASTFEETTC Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Other Employees Tagged:
Eric Diaz
, Jennifer Budaj, Tom Suchojad
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Tony Braglia
General Manger
860-829-3780
March 23, 2023
Dealership Rating
Employee Rating
As always the service and customer service were great! They provided me with a loaner that I really needed. Very convenient! They provided me with a loaner that I really needed. Very convenient!More
by extras.basin-0u Verified Customer Verified Customer
As always the service and customer service were great! They provided me with a loaner that I really needed. Very convenient!
March 23, 2023
Dealership Rating
Employee Rating
I always have a great experience here! The staff is always kind and helpful with any and all my concerns. The staff is always kind and helpful with any and all my concerns.More
by JJRIV07 Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Other Employees Tagged:
Richard Bird, Steve Hooker, Javier Rivera
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Tony Braglia
General Manger
860-829-3780
March 21, 2023
Dealership Rating
Employee Rating
Very good customer service, car was washed and serviced on a timely basis. Solid work on a timely basis. Solid work More
Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon!
Tony Braglia
General Manger
860-829-3780
March 20, 2023
Dealership Rating
Employee Rating
Noise coming from brakes was unable to be detected and we are still hearing the screech now when we go forward and apply brakes. are still hearing the screech now when we go forward and apply brakes. More
by MELANIE0526 Verified Customer Verified Customer
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Melanie, feel free to contact us at your convenience.
Tony Braglia
General Manger
860-829-3780
March 18, 2023
Dealership Rating
Employee Rating
Beautiful dealership, very clean parking lot and lobby, and friendly staff. Keith was very helpful. and friendly staff. Keith was very helpful.More
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Tony Braglia
General Manger
860-829-3780