Keith Fralin

Very professional and knowledgeable about the cars and overall made the process very simple for me overall made the process very simple for me More

by akrobinson312 Verified Customer Verified Customer

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Very good customer service. Thank you They met all my needs and more, Thank you 😊 Thank you They met all my needs and more, Thank you 😊 More

by JHBRICE Verified Customer Verified Customer

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Excellent service and it did not take as long as we anticipated. I will be coming back anticipated. I will be coming back More

by esther.rapu Verified Customer Verified Customer

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Respectable staff, always on the ready, very explanatory when it comes to your vehicle maintenance. when it comes to your vehicle maintenance. More

by boyd4william Verified Customer Verified Customer

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Time of service was long and the service would be expensive to fix for my car expensive to fix for my car More

by cx_jcb Verified Customer Verified Customer

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It was great smooth and easy appreciate the team they never let me down 5 stars never let me down 5 stars More

by loyalty45620 Verified Customer Verified Customer

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My daughter needed a car so we stopped at koons Hyundai. The service we received was amazing. Specially Mr. Daniel’s and Mike. Thank you so much for your service The service we received was amazing. Specially Mr. Daniel’s and Mike. Thank you so much for your service More

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I scheduled an appointment two weeks in advance to have the horn replaced on my 2023 Hyundai Santa Fe. Unfortunately, when I arrived I found out the part hadn't been ordered yet. However, Robert in the ser the horn replaced on my 2023 Hyundai Santa Fe. Unfortunately, when I arrived I found out the part hadn't been ordered yet. However, Robert in the service department was incredibly professional. He quickly found a great solution for me and did an outstanding job turning a frustrating situation into a positive experience. Highly recommend his excellent service! More

by guytuel Verified Customer Verified Customer

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The salesman was knowledgeable, and sales manager was transparent. We had a Great buying experience. transparent. We had a Great buying experience. More

by matthew.e.wasilewski Verified Customer Verified Customer

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The service has been just fine but the problem remains in my Palisade where all cruise and lane assist error out each time I go on a trip. It will stay off for a day or two and by the time I am returning, th my Palisade where all cruise and lane assist error out each time I go on a trip. It will stay off for a day or two and by the time I am returning, the car resets to a working condition. This is not acceptable and they say they cannot replicate the problem or find anything in the cars computer logs, although I provided multiple pictures of the dash errors. I was left for six days without a ride. I dropped the car off on Tuesday afternoon and was told they would get hold of me in a day or two. Friday I called and expressed I needed my car and was told the technician would call me back. I had to travel at my expense for a vehicle and was not contacted until Monday of the following week. This is not acceptable and I would like to know what are the terms in warranty for providing a loaner vehicle. Additionally this system would not allow me to submit my feedback unless I put an indication for the Management and Admin Department. I have no idea who these people are! More

by wcuster Verified Customer Verified Customer

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