Keith Fralin | Page 15

It was great smooth and easy appreciate the team they never let me down 5 stars never let me down 5 stars More

by loyalty45620 Verified Customer Verified Customer

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My daughter needed a car so we stopped at koons Hyundai. The service we received was amazing. Specially Mr. Daniel’s and Mike. Thank you so much for your service The service we received was amazing. Specially Mr. Daniel’s and Mike. Thank you so much for your service More

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I scheduled an appointment two weeks in advance to have the horn replaced on my 2023 Hyundai Santa Fe. Unfortunately, when I arrived I found out the part hadn't been ordered yet. However, Robert in the ser the horn replaced on my 2023 Hyundai Santa Fe. Unfortunately, when I arrived I found out the part hadn't been ordered yet. However, Robert in the service department was incredibly professional. He quickly found a great solution for me and did an outstanding job turning a frustrating situation into a positive experience. Highly recommend his excellent service! More

by guytuel Verified Customer Verified Customer

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The salesman was knowledgeable, and sales manager was transparent. We had a Great buying experience. transparent. We had a Great buying experience. More

by matthew.e.wasilewski Verified Customer Verified Customer

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The service has been just fine but the problem remains in my Palisade where all cruise and lane assist error out each time I go on a trip. It will stay off for a day or two and by the time I am returning, th my Palisade where all cruise and lane assist error out each time I go on a trip. It will stay off for a day or two and by the time I am returning, the car resets to a working condition. This is not acceptable and they say they cannot replicate the problem or find anything in the cars computer logs, although I provided multiple pictures of the dash errors. I was left for six days without a ride. I dropped the car off on Tuesday afternoon and was told they would get hold of me in a day or two. Friday I called and expressed I needed my car and was told the technician would call me back. I had to travel at my expense for a vehicle and was not contacted until Monday of the following week. This is not acceptable and I would like to know what are the terms in warranty for providing a loaner vehicle. Additionally this system would not allow me to submit my feedback unless I put an indication for the Management and Admin Department. I have no idea who these people are! More

by wcuster Verified Customer Verified Customer

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Good services, the staff was very friendly and service was fast. I will take my car here again was fast. I will take my car here again More

by CTECARPETCLEANING22 Verified Customer Verified Customer

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Daniel Whyte was an excellent salesperson. Responsive and efficient! Got a great vehicle. Very supportive during the process. Responsive and efficient! Got a great vehicle. Very supportive during the process. More

by leslie.dykhouse Verified Customer Verified Customer

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I got my first truck and the service was awesome. They really care about making sure you know all options available to you. They really care about making sure you know all options available to you. More

by mrjoyceclass Verified Customer Verified Customer

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Reggie Burris was my sales person. No surprises at closing. Honest and straight forward. All my question were answered. Who is Keith Fralin and department CBC ADS. Have not rec No surprises at closing. Honest and straight forward. All my question were answered. Who is Keith Fralin and department CBC ADS. Have not received the title. When may I expect to receive it? More

by jwsiegel5 Verified Customer Verified Customer

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They consistently do a good job and I am always pleased with the service that I receive. Pricing can be an issue but that is true everywhere these days. with the service that I receive. Pricing can be an issue but that is true everywhere these days. More

by sisyphus Verified Customer Verified Customer

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