Keith Fralin | Page 16

My key for my 2026 Santa Fe does not turn car on. I had several people try using key to tell car on still does not work. I will return to get it fixed I had several people try using key to tell car on still does not work. I will return to get it fixed More

by thkulord Verified Customer Verified Customer

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Our sales person, Freddy, was good to work with. The finance department and registering out of state was a complete nightmare. So much so that we will never buy from this dealership again. The finance department and registering out of state was a complete nightmare. So much so that we will never buy from this dealership again. More

by sdr425 Verified Customer Verified Customer

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Very friendly salesman and finance. Worked diligently to obtain color of vehicle and best financing. Worked diligently to obtain color of vehicle and best financing. More

by dstanley4 Verified Customer Verified Customer

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Excuses and miscommunication blamed on customer. I hate coming here and I avoid it at all cost. I hate coming here and I avoid it at all cost. More

by AK Verified Customer Verified Customer

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Fourth vehicle purchased from Koons Woodbridge Dealership. Great experience as always - from entering the doors through the financing. Easy peasy! Dealership. Great experience as always - from entering the doors through the financing. Easy peasy! More

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I had a really great experience with Freddy. He and Keith were the total reason came back to make a purchase. They were direct, helpful and patient. Give them both raises! He and Keith were the total reason came back to make a purchase. They were direct, helpful and patient. Give them both raises! More

by alalineseth Verified Customer Verified Customer

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Hello the recent visit on 12/27/2025 was bad experience with the service team. the maintenance technician didn't process full service and refused to clean the car as part of the service. the visit was not with the service team. the maintenance technician didn't process full service and refused to clean the car as part of the service. the visit was not recorded in the app and still showing as service is due. More

by laykl Verified Customer Verified Customer

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Service department very courteous and professional and knowledgeable and answered all my questions very pleased knowledgeable and answered all my questions very pleased More

by richdodge300 Verified Customer Verified Customer

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Freddy was spectacular, answered all our questions and made the experience smooth and very enjoyable. He went through all the details with us in a kind and friendly matter, and we recommended all our frie made the experience smooth and very enjoyable. He went through all the details with us in a kind and friendly matter, and we recommended all our friends to Koons Woodbridge, and specifically told them to ask for Freddy. Thank you! More

by azizadamni Verified Customer Verified Customer

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Had a wonderful experience. In and out quickly and love the car. Our salesman was great and so was the loan processor In and out quickly and love the car. Our salesman was great and so was the loan processor More

by sweet-e1 Verified Customer Verified Customer

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