Keith Fralin | Page 3

The overall rating of this place is very good. Everyone there was really helpful and went going above and beyond just selling us a car. Everyone there was really helpful and went going above and beyond just selling us a car. More

by nichsmith019 Verified Customer Verified Customer

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They were amazing! So helpful with providing information and getting me the car i wanted. So helpful with providing information and getting me the car i wanted. More

by csharpe97 Verified Customer Verified Customer

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Standard car dealership - bought a used car with minimal issues. They were not really willing to negotiate car price but compromised on other issues I wanted to have resolved before purchasing the car. issues. They were not really willing to negotiate car price but compromised on other issues I wanted to have resolved before purchasing the car. More

by Afleishe Verified Customer Verified Customer

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Good customer service, the one who attended me was kind and cordial, he explained to me what I needed to know and cordial, he explained to me what I needed to know More

by carmibustillos Verified Customer Verified Customer

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I would like this review to be your primary focus in 2026 while you're planning your car shopping experience here at Koons Woodbridge Hyundai. I arrived without an appointment and was greeted by Michael Wa while you're planning your car shopping experience here at Koons Woodbridge Hyundai. I arrived without an appointment and was greeted by Michael Watson on the sidewalk. I started my search online and found this dealership had a vehicle I was interested in test driving. It was the third car I looked at that day and still had 3 others that I set appointments to test drive. I ended up cancelling all other appointments and started a purchase with Michael. Yes, I loved the vehicle, but I'm sure I would have loved any of the ones I had planned to see. It was something about Michael's character that I knew I wanted to proceed. The entire experience led positively. I got to know my sales rep and hear stories of his daughter and wife, while I showed him some really cool iPhone apps I had found. There was a focus on me as the customer and not once did I sense that they couldn't meet my needs. Staff came to me with paperwork and numbers and worked with me to beat my pre-approval. I feel I got exactly what I wanted out of the deal. I drove away that same day. I am beyond satisfied with my purchase and the experience. I rate this dealership, Michael, and his team FIVE FANTASTIC STARS ⭐⭐⭐⭐⭐ More

by scjacinta Verified Customer Verified Customer

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As always, the Koons Woodbridge Customer Service Team was personable, helpful, and provided quality service. personable, helpful, and provided quality service. More

by Larry Duke Verified Customer Verified Customer

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Whole experience was top-notch. Check-in was painless, and the waiting area was well kempt. The men's room was very clean and smelled very nicely. They are on a digital work order p Check-in was painless, and the waiting area was well kempt. The men's room was very clean and smelled very nicely. They are on a digital work order platform, so you get text/email updates throughout the whole process. I'm definitely taking my car here for service next time. More

by bcarraway Verified Customer Verified Customer

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The best customer service I have received. Mindful of your needs, working around your schedule and making sure your car is maintained properly. Mindful of your needs, working around your schedule and making sure your car is maintained properly. More

by paul_kostadin Verified Customer Verified Customer

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Appointment time was perfect. Documentation was on point. Service was very good. Service charge was fairly competitive. Documentation was on point. Service was very good. Service charge was fairly competitive. More

by mike1luv Verified Customer Verified Customer

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Great work friendly service love the way we was in and out took their r out took their r More

by Jeremiahbarnes107 Verified Customer Verified Customer

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