Keith Graul
Keith Graul at Tom Wood Nissan
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Keith Graul

Internet Manager

Tom Wood Nissan

4150 E 96th St
Indianapolis, IN 46240

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4.3
28 Reviews

Been in the Car Business since 2009, started with Tom Wood Subaru and made the move over to Tom Wood Nissan in 2015 to join the Management team.

Dealership Experience

9 yrs, 8 mos

Industry Experience

16 yrs

Specialties & Trainings

Sales and Leasing

Financing

View more specialties & trainings
4.3

28 Reviews

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28 Reviews of Keith Graul

May 01, 2025

Dealership Rating
Employee Rating

They will lie to get you to sign then not fulfill the promises made then talk to you like your an xxxxxxx keith is a moron Andy makes it up as he goes i would stay away More

by docwhalek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Rodriguez , Andy

May 01, 2025

Tom Wood Nissan responded

I'm sorry to hear about your experience. We strive for honesty and professionalism, so it's concerning to read this feedback. I would like the opportunity to address these issues directly with you and work towards a resolution. Please feel free to reach out at your convenience. Thank you, Ken Kassenbrock - General Manager - 317-688-6000

April 29, 2025

Dealership Rating
Employee Rating

Katie is the greatest hands down, no one else will work on my vehicle … Thank you More

by jogormal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Tom Wood Nissan responded

We are glad to hear that Katie provided excellent service. We are grateful to have earned your loyal business here at Tom Wood Nissan.

April 28, 2025

Dealership Rating
Employee Rating

Efficient, courteous, kept me informed, clean waiting room, hospitable atmosphere. Got appointment in timely manner. More

by judycorbett26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Henderson, Todd Lloyd

Apr 28, 2025

Tom Wood Nissan responded

Judy, we're delighted to hear that you had a positive experience with us at Tom Wood Nissan. Thank you for highlighting our efficient service and welcoming atmosphere!

April 28, 2025

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The best shop and people to work with. Always the best experience coming here. No need to go anywhere else More

by PaulaE
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2025

Tom Wood Nissan responded

We're delighted to hear that you consistently have a great experience with us at Tom Wood Nissan. Thank you for your loyalty and kind words!

April 27, 2025

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Employee Rating

Amazing Experience! You have yourself a new loyal customer if you keep this up. Thanks! More

by perry.flaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Tom Wood Nissan responded

We couldn't ask for a better review of Tom Wood Nissan. Thanks so much!

April 23, 2025

Dealership Rating
Employee Rating

Every time I go, the service is always pleasant, providing excellent service and work. The staff is very professional and courteous. More

by fraisegovish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Tom Wood Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Tom Wood Nissan consistently provides professional and courteous service. We look forward to serving you again in the future!

April 22, 2025

Dealership Rating
Employee Rating

Very professional and prepared for the transaction. Everyone was very friendly and respectful of our time. I was happy to find out that the current owner was also a prior military service member as wel More

by dgsebring
Recommend Dealer
Yes

Other Employees Tagged: Keith Graul

Apr 23, 2025

Tom Wood Nissan responded

We're delighted to hear that you had a professional and friendly experience with our team at Tom Wood Nissan. It's great to know the connection with a fellow military service member added to your satisfaction. Thank you for choosing us!

Apr 22, 2025

dgsebring responded

Keith was a pleasure to work with--very knowledgeable and courteous. He was well prepared and enabled us to complete the transaction in a very short period.

April 16, 2025

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Employee Rating

The facility is lovely. The employees are friendly. Darrell was especially helpful and patient. IHe was able to find just the car I needed. More

by lizmartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell

Apr 17, 2025

Tom Wood Nissan responded

We're delighted to hear that Darrell and the team at Tom Wood Nissan provided you with a positive experience. Thank you for your kind words! Enjoy your new car!

April 13, 2025

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Employee Rating

We've been using Tom Wood Nissan for our vehicle's service and maintenance needs for several years. The service representatives and technicians are very professional and knowledgeable. We've also pu More

by hammondg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eschegaray

Apr 14, 2025

Tom Wood Nissan responded

Thank you for your continued trust in Tom Wood Nissan! We're delighted to hear that our service team and Kevin have consistently met your needs. Enjoy driving those Nissans, and we're here whenever you need us!

April 12, 2025

Dealership Rating
Employee Rating

The place is clean and organized. The people there are friendly and polite. Our salesman Darrell was very accommodating and helpful. More

by lizmartz
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrell

Apr 14, 2025

Tom Wood Nissan responded

Liz, we're glad to hear you had a positive experience with Darrell and found our Tom Wood Nissan dealership clean and welcoming. Thank you for the feedback!

1

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