Keith Hammersmith | Page 4

This was my 3rd visit to Miller Motors service dept. I’ve been impressed from the start at scheduling all the way to checkout. I appreciate the text reminders for appt as well as updates for time and co I’ve been impressed from the start at scheduling all the way to checkout. I appreciate the text reminders for appt as well as updates for time and cost estimates. Each visit has been 5/5 stars. More

by 3boys Verified Customer Verified Customer

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Everything was on time and explained so that I could understand what was done and what I should watch for understand what was done and what I should watch for More

by MATTHEWLEMKELLC Verified Customer Verified Customer

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Still waiting on parts and screwed up oil change. Always in a hurry and never explain anything correctly. Very irritated. Always in a hurry and never explain anything correctly. Very irritated. More

by GUTPYLE8 Verified Customer Verified Customer

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They are very nice and professional. They leave you know what's going on .always They leave you know what's going on .always More

by darlenesmith047 Verified Customer Verified Customer

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Keith was great. Very helpful and informative. He is always very nice and patient when answering my questions. Very helpful and informative. He is always very nice and patient when answering my questions. More

by Gabi Verified Customer Verified Customer

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Miller Motors has always treated our family very well. A family owned business that treats their customers like family! A family owned business that treats their customers like family! More

by CJWEIDERT19 Verified Customer Verified Customer

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I am always treated well when I come into the dealership everyone is always friendly and helpful. everyone is always friendly and helpful. More

by jeff@bearburlington.com Verified Customer Verified Customer

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My sales person Jay Passe was 5 Stars it was a pleasure working with him, At the time I took possession of the car the service dept. team w/Keith leading also 5 Star, there were a couple of minor items t working with him, At the time I took possession of the car the service dept. team w/Keith leading also 5 Star, there were a couple of minor items that were corrected ASAP I picked up the car on Tues late afternoon drove it Wed &Thrus multiple times no problems on Fri. I did not drive the car until about 3:30-4:00 I went to start it the dashboard lit up like a christmas tree but car would not start called your service dept. the girl on duty sent over your mobile mechanic (also a Keith) he came over diagnosed a bad battery and promptly changed it out and I was back in business (5 Stars) Now comes the negative the car has a recall notice concerning the backup camera and both my wife and I noticed the symptoms of the problem 2 times it blanked out on me and several times we both experienced a distorted view The recall letter with fix came a couple of weeks ago I made an appointment when I brought the car in I advised Keith that we had the issue but that it comes and goes mostly distorted I got the car back later that day and was told that basically it passed whatever tests Ford had suggested and nothing was changed. It has been distorted a couple more times but is clear again now It doesn't make sense to me knowing that it has been an issue to not have changed out the camera So that is ny only complaint More

by JIMMUCCI Verified Customer Verified Customer

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This group keeps your car clean when servicing, they do a good job and will fix anything they missed. good job and will fix anything they missed. More

by MNOFFSINGERRX Verified Customer Verified Customer

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Waited 3 hours ,went out to check on truck said they didn’t the noise which was on outside of truck not inside. Left brought it right back . Person went with me heard noise he took mechanic for a ride h didn’t the noise which was on outside of truck not inside. Left brought it right back . Person went with me heard noise he took mechanic for a ride he heard it. 2 hours more ordered part from warranty company. I waited till Thursday to call said it was in but they didn’t know who to call.REALLY after spending almost 5 hours there. Set up appointment . You called me the next day to make an appointment which was already set up. Picked up truck Monday afternoon. Brought back weds morning . They had fixed A problem not THE problem. Told then on first appointment to check DRIVE SHAFT did not do it maybe this time More

by DEFAZIO67 Verified Customer Verified Customer

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