Keith Kent
Keith Kent at Jenkins Kia of Crystal River

Keith Kent | Page 3

Lot Porter

Jenkins Kia of Crystal River

1850 SE Us Highway 19
Crystal River, FL 34429

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Keith Kent

March 02, 2025

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Employee Rating

Everyone and everything was great . I had a lof and rot and they gave me the inspections with some suggestions for future repairs.Thanks again. More

by Foster
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Fasano , Ryan Driver

Mar 03, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

February 22, 2025

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The staff and service is always excellent. That's why I continue to to there. More

by The Boyds
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Recommend Dealer
Yes
Feb 25, 2025

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

February 14, 2025

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My parents are in their 80's. They have purchased 3 cars from Kia in Crystal River. They get mail to come in and change the car's oil every 30 days. When they go there for the oil More

by GreatGazoo
Service Price Transparency
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Recommend Dealer
No
Feb 14, 2025

Jenkins Kia of Crystal River responded

Good afternoon, I do apologize for your parents' experience while they were at our dealership. We have checked with Kia America and they informed us that there are no communications issued regarding defective windows in any Kia models at this time. Because there is not communication directly from the manufacturer, we are unable to replace a damaged side window at no cost. If you do, however, have communication regarding this matter from Kia directly, I will be happy to review it and work towards a solution for your parents. Regards, Jaimie Cummings Customer Relations Manager

Feb 19, 2025

Jenkins Kia of Crystal River responded

Good morning, As previously stated, there are no recalls issued from Kia qualifying the window for a free replacement. The vehicle has been out of warranty for a year, so we are not able to process a claim through the warranty. The cost of the replacement was explained to your parents while they were here and that cost is not something that we would be able to cover. They can contact Kia Consumer Affairs at 800-333-4542 to inquire if they are able to cover this cost. Thank you, Jaimie Cummings Customer Relations Manager

Feb 14, 2025

GreatGazoo responded

Kia Telluride Broken Passenger Window Owners of the 2021 Kia Telluride have reported issues with their passenger windows getting stuck or not closing properly, sometimes leaving a small gap of about half an inch. Some owners have experienced their windows stopping mid-operation and then working again after a short period. In addition, there have been reports of passenger windows cracking or chipping without external factors, leading some to believe the glass might be defective. Kia has faced multiple recalls and issues with their vehicles, including problems with the LCD screens and instrument clusters. However, specific issues related to passenger windows have not been addressed in major recalls, and owners have had to seek individual resolutions or repairs through dealerships. If you encounter a broken passenger window, it is advisable to contact your local Kia dealership for a diagnosis and potential repair. Dealerships have sometimes been able to replicate the issue and provide solutions, though the process can be lengthy and frustrating for owners.

February 08, 2025

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Friendly, part of the family service. Always a good visit. Maybe costly sometimes, but well worth it More

by Alan
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Recommend Dealer
Yes
Feb 12, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

February 07, 2025

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STEVE CARON IS WON OF THE BEST SERVICE WRITERS EVER! HE IS BETTER THAN A STEAK DINNER!! More

by CHRIS_WESTFALL
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bushnell, Tony Bower, MELISSA TEACHMAN, Steven Caron, Marra Lam , Ryan Driver, Devin Gillespie

Feb 12, 2025

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

February 06, 2025

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Amazing staff to work with and amazing service, I will always depend on Kia of Crystal River More

by FOOTSTOMP310
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bushnell, Tony Bower, MELISSA TEACHMAN, Steven Caron, Marra Lam , Ryan Driver, Devin Gillespie

Feb 07, 2025

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

February 02, 2025

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Great service! Always very professional and helpful. Very very very very very very nice people. More

by rhonda.sehorn
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bushnell, Tony Bower, MELISSA TEACHMAN, Steven Caron, Marra Lam , Ryan Driver, Devin Gillespie

Feb 03, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

January 07, 2025

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I people work together really well there have always said the service department is a number one in my book More

by jimkittysunny1
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Recommend Dealer
Yes

Other Employees Tagged: Devin Gillespie

Jan 08, 2025

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

January 02, 2025

Dealership Rating
Employee Rating

Super service, courteous and very good at their job. The service team works hard to get the job done right and when promised. My service adviser, Dave Bushnell, is great and does everything he can to ma More

by Alan
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2025

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

December 05, 2024

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Employee Rating

Always clean and professional. They get the job done right, expediently with lots of friendliness! More

by Deborah Peterson
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bushnell, Steven Caron , Devin Gillespie, Timmy on sales

Dec 05, 2024

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

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