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Keith Maldonado
Keith Maldonado
Internet Manager
Van Chevrolet Buick GMC
8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
59 Reviews
59 Reviews
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59 Reviews of Keith Maldonado
October 01, 2025
Service Manager, Van Chevrolet (8585 E Frank Lloyd Wright Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document a service concern at Van Chevrolet. On my recent visit, I presented my 2019 Ford Ranger (VIN: 1FTER4EH4KLB08978) for persistent hard shifting in the transmission, an issue that should be addressed under my Mechanical Protection Plan (MPP). I was told the vehicle must be left for three days just to perform a diagnosis and that no loaner or transportation assistance would be provided. I rely on my vehicle daily, and this approach effectively denies me service despite my coverage. I purchased extended protection through your dealership with the expectation that warranty concerns would be handled promptly and fairly. I’m requesting the following: 1. Timely diagnosis and repair of the transmission concern under my MPP coverage. 2. Loaner or rental assistance during diagnosis/repair, or a reasonable same-day diagnostic appointment. 3. Written clarification of your dealership’s policies for warranty repairs and transportation assistance. Please provide a resolution within four (4) calendar days of this message. If unresolved, I will escalate to: • Van Chevrolet Ownership/Customer Relations • BBB (Auto complaints) • Arizona Attorney General – Consumer Protection • MPP/Administrator for assistance with claim handling and authorized facilities Thank you for your prompt attention. I look forward to a written response confirming next steps and a diagnostic appointment that accommodates transportation needs. Respectfully, Esteban Estrada (602) 432-6885 eestrada1998@gmail.com More
by eestrada1998
Other Employees Tagged: Richard Knase, Mike Nations, Rhett Ballard, Devin Marshall, Dave Seifer, Luis Alvarado, Gerardo Munoz, Chase Bartlett, Tom Sneddon
August 24, 2025
Elite staff all around, highly accommodating! They treat you like they’re your own family! Best experience. They treat you like they’re your own family! Best experience. More
by WSETINHOPPER
Verified CustomerOther Employees Tagged: Bret Glass, Carlos Moreno, Rhett Ballard
July 09, 2025
Every person I encountered at the dealership was friendly and courteous, the bathrooms were clean. If I were to nitpick one thing it would be the chairs in the Chevy side, specifically the cubby right near t and courteous, the bathrooms were clean. If I were to nitpick one thing it would be the chairs in the Chevy side, specifically the cubby right near the yellow Z06 looked like it had been hit by a grenade, I felt bad for the finance guy who had to sit in it. Overall, undoubtedly my best experience with a dealership ever! More
by diego_56662
Other Employees Tagged: Bret Glass , Rene De Baca, 10 Stars!
June 09, 2025
Great experience with reasonable approach and fair negotiation that led to a deal over the phone. negotiation that led to a deal over the phone. More
by BTHIES
Other Employees Tagged: Mike Nations
March 22, 2025
I be coming van Chevrolet all the time and getting a new truck this time, it's be wonderful to have a brand new one. I be haul a lot stuff. truck this time, it's be wonderful to have a brand new one. I be haul a lot stuff. More
by LFJACKSON3412@GMAIl.COM
Other Employees Tagged: Richard Knase, Bret Glass, Mike Nations, Ron Daly, Scott Daly, Michael Rybicki, Ahmed Alkhafaji, Cameron Loomer, Morelia Maxwell
January 27, 2025
Great deal, you get what you are promised. My third deal with Van Chevrolet GMC My third deal with Van Chevrolet GMC More
by MARC46
Other Employees Tagged: Richard Knase, Bret Glass, Mike Nations, Carlos Moreno, Ron Daly, Scott Daly
January 13, 2025
The purchase experience was pleasurable. Everyone was polite and were more that accommodating to my requests. Everyone was polite and were more that accommodating to my requests. More
by rperkins331
Other Employees Tagged: Richard Knase, Bret Glass, Mike Nations, Carlos Moreno, Ron Daly, Scott Daly, Michael Rybicki
January 12, 2025
GM Matt Cerreta is extremely helpful, professional, smart and caring. As is all his team. and caring. As is all his team. More
by Molly
Other Employees Tagged: Richard Knase, Bret Glass, Mike Nations, Carlos Moreno, Ron Daly , Justin Cerreta, 5 stars. Maria, 5 stars.
December 28, 2024
Bret went above and beyond to help me and my fiance find the perfect vehicle for her. He got her into a car that she absolutely loved and kept us in our budget as well. We would come back again just for his the perfect vehicle for her. He got her into a car that she absolutely loved and kept us in our budget as well. We would come back again just for his service and expertise. More
by JOEL.A.CARTER
Other Employees Tagged: Richard Knase, Bret Glass, Mike Nations, Rhett Ballard
December 23, 2024
Deal was easy and great. Dom was a solid dude. May by another from then Dom was a solid dude. May by another from then More
by Smochoa03
Other Employees Tagged: Richard Knase, Bret Glass, Mike Nations, Michael Rybicki, Haylee Rios, Dave Seifer, Gerardo Munoz, Cameron Loomer, Morelia Maxwell
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