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Keith Mattingly
293 Reviews
Dealership Experience
6 yrs, 10 mos
Industry Experience
28 yrs, 7 mos
293 Reviews
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293 Reviews of Keith Mattingly
June 16, 2024
Everything was perfect. It is my "go to" and it always has been! Thank you! It is my "go to" and it always has been! Thank you! More
by JCM77
Verified CustomerOther Employees Tagged: Eric Weiss , Julie Mei
June 15, 2024
Service was great. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. More
by Paul
Other Employees Tagged: Eric Weiss , Julie Mei
June 13, 2024
I was fit in in a very busy day after a holiday. I was on a trip and trying to return home. I would have been stranded. Excellent service. I was on a trip and trying to return home. I would have been stranded. Excellent service. More
by ella0823
Other Employees Tagged: Eric Weiss , Julie Mei
June 13, 2024
Clean, professional operation. Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to a genuine Volvo shop. They know their cars. More
by ADAMS888
June 10, 2024
Excellent service experience, not just once, but every time I bring the car in, even when a tire leak caused an unscheduled emergency visit. Customer service team is unfailingly pleasant, helpful, profes time I bring the car in, even when a tire leak caused an unscheduled emergency visit. Customer service team is unfailingly pleasant, helpful, professional and accomodating, and the tech crew is skilled and efficient. Outstanding. More
by VKOIF
June 10, 2024
Appointment was easy to schedule and check in was very simple. Overall is was a pleasant experience. simple. Overall is was a pleasant experience. More
by RPRICE21
Other Employees Tagged: Eric Weiss , Julie Mei
June 05, 2024
Secor is a great dealership and service center - their first three 10,000 mile services are at no charge - great people first three 10,000 mile services are at no charge - great people More
by HOUSEOLIGHT
Other Employees Tagged: Diane Gebhard
June 05, 2024
I brought my car in for a warranty covered ApplePlay software update. The letter from Volvo (re: the update) indicated that this update would take ~ 20 - 30 minutes. My appointment took 2 hours. When software update. The letter from Volvo (re: the update) indicated that this update would take ~ 20 - 30 minutes. My appointment took 2 hours. When I first dropped off my car, I told the service rep that I would wait for my car and asked for an estimate for how long the service would take. The representative said he couldn't tell me. I waited 1 hour and then asked again, and received the same answer. I certainly understand that a car service center will be busy, but given Secor's focus on customer service I would expect a different level of attentiveness. Additionally, it was disappointing that no one tried to provide me with some guidance for how long the service would take when I asked twice. More
by SMITHIE1985
June 04, 2024
Great customer service. On-time, easy to make an appointment and easy to pick up. Very nice people and did a great job. Appreciate getting a clean car back too! On-time, easy to make an appointment and easy to pick up. Very nice people and did a great job. Appreciate getting a clean car back too! More
by craigcooke18
May 31, 2024
Had a wonderful experience. The service was quick and the team were wonderful! Easy drop off and pick up when ready. Thank you team Secor! The service was quick and the team were wonderful! Easy drop off and pick up when ready. Thank you team Secor! More
by thalitacarega
Other Employees Tagged: Eric Weiss , Julie Mei
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