Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly | Page 23

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

Contact Me
4.7
291 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

28 yrs, 5 mos

4.7

291 Reviews

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291 Reviews of Keith Mattingly

March 29, 2022

Dealership Rating
Employee Rating

Sales staff and service staff are Very courteous and knowledgeable. I would highly recommend Secor to anyone looking to purchase a new automobile. More

by Debemontana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

March 22, 2022

Dealership Rating
Employee Rating

Although it took 2 years to get the recall part, once there service was great. More

by TINACZIMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

February 28, 2022

Dealership Rating
Employee Rating

Routine service on two Volvos - Great results - on time and within budget. It was very easy to get appointments two days in a row -saves driving back and forth. Very convenient. More

by Bill1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

February 22, 2022

Dealership Rating
Employee Rating

I was impressed that they would take my Volvo in the same day for just a minor issue. Keith in your Service Department was very courteous and helpful keeping me informed throughout the repair. I am thoroug More

by VinceCh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Chrzanowski

Apr 14, 2022

Secor Volvo Cars responded

Thank you! ~The Secor Volvo Team

February 19, 2022

Dealership Rating
Employee Rating

First of all, I love my car. The Volvo team at Secor fixed the ABS problem. Thank you and especially to Keith for listening to all my concerns. Great team. Kathy Banks More

by kbanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Secor Volvo Cars responded

Thank you! We are glad to hear that we have a great team in place. ~The Secor Volvo Team

Mar 10, 2022

kbanks responded

You do!!!

February 16, 2022

Dealership Rating
Employee Rating

Service mgr/personnel were very responsive to my requests on the phone and in person.. In & out with no issues. I was very satisfied. More

by rkfrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Feb 17, 2022

Secor Volvo Cars responded

Thank you for the great review! We hope to provide you a great experience every time you visit us too. ~The Secor Volvo Team

February 02, 2022

Dealership Rating
Employee Rating

Sales department is fabulous! Service department is the reason I will never go back! Rude and disrespectful More

by ssnurk03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Plona, Eric Weiss, Steve Matters , Julie Mei

Feb 03, 2022

Secor Volvo Cars responded

I am very sorry to learn of your experience. Please feel free to call me so I can look into the situation you encountered. Thank you. Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x 103

February 01, 2022

Dealership Rating
Employee Rating

All was good. Service contact was professional. Comfortable waiting area. Service was timely. Everyone was safe. More

by LINDAVID8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

February 01, 2022

Dealership Rating
Employee Rating

I was told that it was a no wait visit. About 1/2 hour after I got home, I got a call that my car was ready. I would’ve waited. More

by vmarch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2022

Dealership Rating
Employee Rating

This dealership is fantastic. I purchased an S60 from Secor a couple of years ago and the dealership customer service is excellent. Their body shop and service department do a great job as well. More

by kekmouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Laura Phillips

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