Keith Mattingly | Page 24

Excellent service department, fixed right the 1st time and done on time. Friendly staff, car came back without any greasy fingerprints. you wouldn't even know they worked on the car. and done on time. Friendly staff, car came back without any greasy fingerprints. you wouldn't even know they worked on the car. More

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Very comfortable waiting room. Airbag recall only took an hour. Easy to make appointment. Great experience. hour. Easy to make appointment. Great experience. More

by annetta_williams Verified Customer Verified Customer

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I brought my 2011 Volvo in for the check engine light was on. I was charged $156 to hook up a scan tool and tell me the catalytic converter was bad. I asked "how did you determine this". They tell me the sca on. I was charged $156 to hook up a scan tool and tell me the catalytic converter was bad. I asked "how did you determine this". They tell me the scan tool told them. So I asked "did you measure emissions? They tell me no. So I asked "how do you know an oxygen sensor didn't fail. Anyway I got charged $156 and they can't repair because the catalytic converter is not in stock and no idea when it will arrive from Sweden. Do not charge me if you can't fix it. I would like a refund. Poor customer experience. More

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Provided my wife with a loaner which really helped as I was out of the country. Great service. was out of the country. Great service. More

by GREGSYMONDS Verified Customer Verified Customer

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Great Experience, nice environment. Friendly atmosphere and staff. In and out, dropped car off and picked up same day. and staff. In and out, dropped car off and picked up same day. More

by Anon Verified Customer Verified Customer

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Car was in for new air bag. Prompt service. Vacuumed front floor. Disappointed car wasnt washed but otherwise excellent experience. front floor. Disappointed car wasnt washed but otherwise excellent experience. More

by MRSTURG Verified Customer Verified Customer

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Have done business with them for many years. Service dept. has been very good as are other staff. Using safety precautions at present due to COVID. Would recommend dept. has been very good as are other staff. Using safety precautions at present due to COVID. Would recommend More

by RICHARD.A.GOLDSTEIN Verified Customer Verified Customer

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Clean. I appreciate being reminded when my car needs service, therefore I make the appointment promptly. service, therefore I make the appointment promptly. More

by JAMSTURMAN Verified Customer Verified Customer

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Ridiculous wait time to get your car in for problems that are covered under warranty and the same problem occurred repeatedly. Never able to use a loaner vehicle after purchasing a 60k + vehicle. Never will are covered under warranty and the same problem occurred repeatedly. Never able to use a loaner vehicle after purchasing a 60k + vehicle. Never will I ever do business there again. And I got rid of that car. More

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Great place to do business would bring my Volvo back for service anytime waited less than 1 hr service anytime waited less than 1 hr More

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