Keith Mattingly | Page 29

Very friendly and helpful staff. The service department was very efficient with the length of time I waited. I enjoyed a nice cold beverage on a very hot day while waiting in the showroom. Compliments of S was very efficient with the length of time I waited. I enjoyed a nice cold beverage on a very hot day while waiting in the showroom. Compliments of Secor Volvo. I have been a customer there for 30 years. More

by RETIRED1946 Verified Customer Verified Customer

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Very poor customer service everytime I go to Secor Volvo. They make you feel like you are an annoyance to them and don’t make you feel like you didn’t just spent $50,000 there. I wish there was another Volvo They make you feel like you are an annoyance to them and don’t make you feel like you didn’t just spent $50,000 there. I wish there was another Volvo dealership close so I could go somewhere else. Everyone I have worked with at Secor Volvo including the sales department needs to improve on their customer service skills. More

by LAMARAMBER Verified Customer Verified Customer

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From owner, Charlie Secor, through head of service, Mr. Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 years and will continue our relationship with them. The quality of the car speaks for itself. Dr. & Mrs. Tom Lesnik More

by HIACYNTH27 Verified Customer Verified Customer

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Well run by knowledgeable people. Good service department, quick with the job done right the first time. Clean facility with good Covid precautions in place. department, quick with the job done right the first time. Clean facility with good Covid precautions in place. More

by lynandlou.m Verified Customer Verified Customer

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Great people, great service .its a pleasure going to the dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. More

by ossur422@aol.com Verified Customer Verified Customer

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We have been going to secor for many years, never had issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More impor issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More importantly, there was difficulty in finding a part to fix air bag malfunction, if a dealership as Secor works on Volvo can’t complete repair in a timely manner on my wallet was a joke!! I had to pay for a rental beyond their one week for payment!! The day I picked up my Volvo, and I find the messages of airbag needs service??!! I was so livid!!!! Not Happy!!!!! Also, They usually as a courtesy, wash and vacuum your car…Not done and never going back unless they can treat me as a faithful customer! More

by KIMBERLYMMAIN Verified Customer Verified Customer

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With three Volvo's in the family, they keep them going strong ~ strong ~ More

by MYSTARCH Verified Customer Verified Customer

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I was very dissatisfied with the lack of cleanliness and detail to my car after service. The inside of the vehicle was left dirty and we had to ask to have the car washed. I have always had a great experie detail to my car after service. The inside of the vehicle was left dirty and we had to ask to have the car washed. I have always had a great experience with service and attention to detail, which is in part why I continually purchase volvos. More

by STEPHANIEGWUDZ Verified Customer Verified Customer

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Excellent service and communication! I was traveling from out of state for my son's Dr appointment at Yale and needed major servicing and repairs on my Volvo XC-90. The service department worked hard to mak out of state for my son's Dr appointment at Yale and needed major servicing and repairs on my Volvo XC-90. The service department worked hard to make a diagnosis and fix my problem. They also provided a rental car, and communicated clearly and frankly. Julie yielded my initial phone call and worked to get us in and secure a rental so we could still travel to his appointments. Both the service manager and tech introduced themselves and talked about the problem with me. Thank you for excellent service! More

by donna Verified Customer Verified Customer

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I am very pleased with the service department at all levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. More

by MAC Verified Customer Verified Customer

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