Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly | Page 8

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7
291 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

28 yrs, 5 mos

4.7

291 Reviews

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291 Reviews of Keith Mattingly

October 04, 2024

Dealership Rating
Employee Rating

We have always been pleased with Secor Volvo and the quality of their service to us. More

by HZAVOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

September 30, 2024

Dealership Rating
Employee Rating

Julie was fantastic! I was supposed to get a loaner vehicle but I couldn’t find my insurance card. I waited for my car to be serviced and it only took 45 minutes! More

by MCCONNELL.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

September 28, 2024

Dealership Rating
Employee Rating

Excellent service, very professional. Excellent check in and easy setting g up an appointment. Clean More

by DAVIS-RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

September 25, 2024

Dealership Rating
Employee Rating

I received a rental, was kept informed about the status of my Volvo and the keys were brought directly to me at completion. More

by jnmas47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 22, 2024

Dealership Rating
Employee Rating

It took 6 months (Mar. -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being More

by griffinvet1
Service Time
Recommend Dealer
No

September 21, 2024

Dealership Rating
Employee Rating

Good service. Keith was rude about a coupon but was still able to use it. More

by kem2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2024

Dealership Rating
Employee Rating

It was perfect, my vehicle was repaired completely. I feel satisfied with the service that I received More

by sammalmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

September 15, 2024

Dealership Rating
Employee Rating

Beautiful relaxing waiting space with several periodicals to choose from- even my children were happy. Quick service got us back on the road safe and sound. More

by marybeth.reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

September 13, 2024

Dealership Rating
Employee Rating

They stayed in close communication and fixed a couple difficult problems with the car at a not-terrible cost. More

by jayneodonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

August 29, 2024

Dealership Rating
Employee Rating

Bear Dalton and Kayleigh Sweet are terrific. Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership b More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Diane Gebhard, Eric Weiss, Steve Matters, Kayleigh Sweet, Anthony Mitchell , Otto Ficken, Julie Mei, John Pasternak, Bear Dalton

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