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Keith Mondello
Keith Mondello at Hyundai of St Augustine

Keith Mondello | Page 3

Technician

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Keith Mondello

June 04, 2024

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Employee Rating

I had an appointment for 1240. It took 45 minutes for a service person to come and talk to me and move my car into the shop. I was told that the recall would take an hour and a hal More

by THEBARBERMAN
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Mirena Napier , Danny Torres

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Jun 06, 2024

Hyundai of St Augustine responded

Our sincere apologies for the lack of communication from our team that caused an unacceptable wait time. I appreciate you bringing this to my attention so that our service director, Joe King, and I can continue to refine our processes and improve our guest service skills as your experience is not in line with our goal of providing Exceptional Service. We appreciate your understanding as we work harder and smarter everyday to improve the experience for our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 01, 2024

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I enjoyed going to the new location. Everyone is polite and professional. It is my go to place for an oil change on my car. More

by jrlippus
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Recommend Dealer
Yes
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Jun 01, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

May 25, 2024

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Everyone is so helpful. The mechanics are always there to explain the issues. Service is second to none More

by JNAP630
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Mirena Napier

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May 26, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

May 25, 2024

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The staff are extremely friendly and welcoming. Their new location is beautiful and they have great snack and beverage options. Highly recommend this team! More

by cschultz21
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Mirena Napier

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May 25, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

May 16, 2024

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Friendly staff, clean facility and good service. Everything was explained about the service to my vehicle. I do like the new facility, but miss the shorter distance from my home to the old place. More

by Jazzzus
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor

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May 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We look forward to exceed your expectations on your next visit to provide a 5 star experience. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

May 14, 2024

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Everyone is very pleasant and very professional I will definitely let my friends know about my experience with you guys More

by joerev53
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor, Justin Spurlock

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May 14, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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