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Keith O'Brien
Keith O'Brien, Business Development Manager, O'Reilly Buick GMC
4.4

Keith O'Brien

Business Development Manager

O'Reilly Buick GMC

3960 West Chester Pike
Newtown Square, PA 19073

Contact Me

My name is Keith O'Brien and I have been in the automotive industry since 2003. I think the one attribute that helps me succeed at my position is my love for people. The team and I speak with nearly fifty people a day and each of them need affordable and reliable transportation. Although we can't succeed in every situation, I do enjoy the opportunity to try and help others.

Dealership Experience

2 yrs, 4 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Customer Care Team Manager - ADP, Rey Rey Ignite, Contact Management

Languages Spoken

English English

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7 Reviews of Keith O'Brien

October 14, 2018

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"new Truck purchase "

- Jay

Jordan was all I could ask for in a salesperson, courteous, had excellent prouduct knowledge, and NOT pushy. Initially we could not find the color I wanted so he stayed in contact with me and kept me abreast of new incentives. He located a truck that was what I wanted and gave me what I think is an excellent deal. I had gone to 3 other dealers and I knew I wanted to purchase my next truck from Jordan. I’ll be sure to let anyone I know that’s in the market for a vehicle to give Jordan a call. Sincerely Jay King

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Yes

Other Employees Tagged: Jordan Parker

September 28, 2018

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"Great Sales Team and Even Better Service"

- davidbstetson

We purchased from O'Reilly because they had the new truck we wanted and gave us a great allowance for our trade. However, we have been even more delighted with the service after the sale. A great team who does solid work and explains it all with straight talk.

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Yes

March 13, 2018

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"Awesome experience!"

- Gman

Very easy to work with and gave a great lease price! Will definitely be coming back for future sales! There was no hidden things or fees they were right up front with everything!

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Yes

Other Employees Tagged: Steve Wadlin

October 31, 2017

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"BUYER BEWARE!!!"

- YellowC4S

Found one of their vehicles through cars.com and called on it. negotiated a price, secured financing through the dealership and left a $500 deposit. They sold the car to someone else 3 days later. What kind of BS is this? Buyer Beware!!

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No

August 24, 2017

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"2017 GMC Acadia "

- Smiley

Fast quick and easy purchase! I emailed internet sales for availability. I was in luck to find what I was looking for. Stated my price and what I wanted. Walked out in 2 and a half hours with a new car!

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Yes

Other Employees Tagged: Ken Kovack, Dave Hill

July 31, 2017

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"Fantastic, family-friendly service and genuinely nice guys"

- gpez

Mark and Steve are the best! I had called another dealership much closer to my house and was utterly unimpressed by that initial conversation. When I called O'Reilly and first spoke with Keith, he was instantly so helpful and nice. First, I went to the dealership alone to show them my current vehicle and talk through initial numbers for a new lease on a Yukon. Mark and Steve were great, explaining the pricing etc. in a way that was super informative and clear without being condescending at all (not my experience at another dealership). I left and called my husband and said 'This is where we're buying the SUV'. We next went back with our 3 small children and everyone there was so nice and accommodating, especially with us having our brood there. Working with Mark and Steve was such a low pressure, pleasurable and easy experience overall. I have already recommended O'Reilly to a couple people I know who are interested in an SUV like mine, and we'd go back there in a heartbeat. AND, I love my new Yukon Denali!! Sincerely, Gretchen Pezza

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Yes

Other Employees Tagged: Mark Robinson, Steven Napoli

July 24, 2017

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"Drove over 2hrs to O'reilly for my Sierra"

- Kevinsierranj

I live in NJ and the dealerships closer to me werent willing to work with me on my purchase of a new Sierra. I went online and saw O'reilly had a truck that I was interested in so I contacted them. We were able to reach a price we were both happy with so they worked with me to have everything in order so that I could come down Saturday morning. If i was at the dealership for more than 30mins I would be suprised. They had everything ready for me and the whole process was quick and painless and I drove off in my new truck. I would recommend them to anyone.

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Yes

Other Employees Tagged: Steven Napoli

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