Keith Shockency | Page 18

The entire dealership takes very good care of me whenever I bring my Cadillac in for service. Always offers me a Cadillac to drive while mine is serviced. Can't be any better then this. Sales always willing I bring my Cadillac in for service. Always offers me a Cadillac to drive while mine is serviced. Can't be any better then this. Sales always willing to upgrade to new Cadillac. More

by RODGER2 Verified Customer Verified Customer

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Everything you can’t get at at 20 minute place. Great service. Trust is key and they earned it. service. Trust is key and they earned it. More

by JORDAN2021 Verified Customer Verified Customer

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Dan was outstanding to work with. He was very patient and genuine. He did not rush us and listened to every single concern that we had and made the experience a good one. He even took time after the sale to genuine. He did not rush us and listened to every single concern that we had and made the experience a good one. He even took time after the sale to help answer questions, how to’s, etc. we could not have asked for better! Thank you Dan! More

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As usual the service team at Lima Auto Mall did an outstanding job, this was just a lube, oil and filter, but they also realized I needed a new air filter and they let me know, so I had it replaced. outstanding job, this was just a lube, oil and filter, but they also realized I needed a new air filter and they let me know, so I had it replaced. Great job, Lima Auto Mall service team. More

by Mike Verified Customer Verified Customer

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thanks Keith for getting my Cadillac XT5 in on short notice, I asked if I could get a Battery put in and you did, Thanks notice, I asked if I could get a Battery put in and you did, Thanks More

by EBLAZER99 Verified Customer Verified Customer

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Words can not describe how great the Lima Team is. I called and talked with Keith about my wife's Equinox wipers stopping and he was quick to troubleshoot over the phone and have the part overnighted to called and talked with Keith about my wife's Equinox wipers stopping and he was quick to troubleshoot over the phone and have the part overnighted to the dealer in order to repair our vehicle. Eric was my advisor for the oil change on our 2017 GMC and he also took care of us like family does. More

by salyers88 Verified Customer Verified Customer

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I am very satisfied with the service.What I came to have I am very satisfied with the service. What I came to have done was done and I didn't have to wait a long time. I am very satisfied with the service. What I came to have done was done and I didn't have to wait a long time. More

by tajoy4j Verified Customer Verified Customer

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Great service at a great price! Caleb, Eric, and Keith were great to deal with and explained everything to my understanding. Thank you for quick trustworthy help. were great to deal with and explained everything to my understanding. Thank you for quick trustworthy help. More

by TYCLARK18 Verified Customer Verified Customer

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Always a pleasure going to the Lima Auto Mall. The guys in the service department are always friendly and helpful. Been a customer for years! in the service department are always friendly and helpful. Been a customer for years! More

by ckakshafer Verified Customer Verified Customer

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Lima Auto Mall Service is the best experience we have ever had from a service department. Alway in and out very quickly. They also treat you like family. ever had from a service department. Alway in and out very quickly. They also treat you like family. More

by salyers88 Verified Customer Verified Customer

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