Never answer the phone or return calls and over charge
for services. Don’t complete the repairs and have you keep coming back.
for services. Don’t complete the repairs and have you keep coming back.
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by ragrigler
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2023 -
Oak Lawn Toyota responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Juan Vazquez, Service Manager
I have always had great experiences with Oak Lawn Toyota.
Whether it has been sales, service, repairs, and recall fixes they're friendly, fair, thorough and in and out as quickly as possible. I definitely ca
Whether it has been sales, service, repairs, and recall fixes they're friendly, fair, thorough and in and out as quickly as possible. I definitely can recommend Oak Lawn Toyota.
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by BUBBA19125
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2023 -
Oak Lawn Toyota responded
Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Juan Vazquez, Service Manager
I had my car in Orland Park dealership they never fixed
the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The serv
the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The service Dept clean. People were wonderful. Never going back to Orland Park
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by Tdegnan11
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Oak Lawn Toyota responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come!
Juan Vazquez, Service Manager
Great service!
Had my car in and out in less than a week. Thank you!
Had my car in and out in less than a week. Thank you!
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by Chris
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2023 -
Oak Lawn Toyota responded
Chris, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. Keith and our team appreciate your business and hope to see you again soon!
Juan Vazquez, Service Manager
I was impressed by how quickly they responded to my
concerns. Your dealership was recommended by a family member of mine.
concerns. Your dealership was recommended by a family member of mine.
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by Debra
Verified Customer
Verified Customer
Other Employees Tagged:
Bryan H. is excellent as well. He is more than a porter. Good customer service
Jul 19, 2023 -
Oak Lawn Toyota responded
Hello, Debra! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a timely experience!
Juan Vazquez, Service Manager
Car was serviced and repairs were done as promised.
Service department does a good job getting cars in and out promptly.
Service department does a good job getting cars in and out promptly.
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by BOBKATHANSEN81
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sal Gaeta
, Frank Nash
Jul 17, 2023 -
Oak Lawn Toyota responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come!
Juan Vazquez, Service Manager
I’ve had great service with the 3 vehicles purchased from
Oak Lawn Toyota. Enjoyed doing business with the dealership.
Oak Lawn Toyota. Enjoyed doing business with the dealership.
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by BOBKATHANSEN81
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sal Gaeta
, Frank Nash, Bob Spee
Jul 15, 2023 -
Oak Lawn Toyota responded
Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon!
Juan Vazquez, Service Manager
Went very smoothly, kind customer representatives,
overall good first experience for a routine maintenance appointment
overall good first experience for a routine maintenance appointment
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by cassidywall
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Oak Lawn Toyota responded
Cassidy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota.
Juan Vazquez, Service Manager
Bought my car here 23 years ago.
Only place I take it for Service.
Bill Spee was highly recommended
to me, and I was not disappointed!
Friendly, informative staff, know how to
Only place I take it for Service.
Bill Spee was highly recommended
to me, and I was not disappointed!
Friendly, informative staff, know how to listen, and explain things
so I can understand situation!
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by Patricia Schikora
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2023 -
Oak Lawn Toyota responded
Thank you so much for your excellent review, Patricia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.
Juan Vazquez, Service Manager
I feel confident in the expertise of the order writers
and mechanics who have kept my 2007 Avalon in safe and efficient condition
and mechanics who have kept my 2007 Avalon in safe and efficient condition
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by memia312
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2023 -
Oak Lawn Toyota responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Juan Vazquez, Service Manager
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