Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 60

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
808 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

18 yrs, 1 mo

Languages Spoken

English English

4.8

808 Reviews

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808 Reviews of Keith Sutton

May 01, 2024

Dealership Rating
Employee Rating

We are 9 year customers and so happy Keith is back in the service department in Chesterfield. Keith us always friendly, attentive and knowledgeable. More

by Jennifer Kist
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2024

Dealership Rating
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Service was wonderful thank you. Everyone was very friendly will definitely bring our car back. More

by iluvphoebepug33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Burch , David Dickerson, Allen Starnes

April 29, 2024

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Employee Rating

They are very rude and parts take forever to get. Long time to hear anything back. More

by marshallstephen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mary Williams , Raven Chisley

April 27, 2024

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Employee Rating

It was a Very efficient process. Everyone was very nice. It took a while to get the title but I got it and everything worked out. More

by stacybilello
Workmanship
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Recommend Dealer
Yes

April 25, 2024

Dealership Rating
Employee Rating

No proactive updates on the vehicle, charged me 3% to use a credit card on $1,300 bill, and didn't resolve the original issue. More

by timothyadierkes
Service Price Transparency
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Recommend Dealer
No

April 24, 2024

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Great experience the fifth car I bought there and will be back and will tell my friends More

by jjac5555
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rodger Harman, Scott Johnson, Matt Burch , Zachary Farrell

April 18, 2024

Dealership Rating
Employee Rating

Always go there because of Keith Sutton in service. Also find Dennis, new gal Chrissy nice. Bought 5 cars from Cheryl Cooper. More

by dan@bemusinc.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chrissy ( new gal), Dennis, person who washes cars, many hats ( Charles?)

April 17, 2024

Dealership Rating
Employee Rating

Had a 9:30 appt for routine service. Dropped the care off at 8:00 and I had to call at 3:00 to check on it. They said it would be ready at 5:30. After that they started working on it as More

by d4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

April 17, 2024

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Employee Rating

Keith is the best! He is always patient and thorough. Does the best job accommodating all the customers in a busy service department and you can always count on him to More

by Annie K
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Sold me a cart with a failed safety inspection. Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The faste More

by mdzavorka
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tyler Sparks

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