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Kelleigh Congdon
Kelleigh Congdon at Treasure Coast Lexus

Kelleigh Congdon | Page 32

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

Contact Me
4.9
386 Reviews

Mother of 5 boys with a passion for Roller Skating.

Dealership Experience

4 yrs, 1 mo

Industry Experience

26 yrs

Languages Spoken

English English

4.9

386 Reviews

Write a Review

386 Reviews of Kelleigh Congdon

April 16, 2023

Dealership Rating
Employee Rating

Service team very efficient. Kelly was very friendly and kept me informed about my car. Loved the car wash. More

by jdtedebears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2023

Treasure Coast Lexus responded

We're so glad to hear that you had a great experience working with Kelly and our service team! Thanks for choosing Treasure Coast Lexus and for sharing your positive feedback. We hope to see you again!

April 14, 2023

Dealership Rating
Employee Rating

The few times I have been to service Kelly has been awesome her bubbly personality is infectious More

by gmacfish1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Idrissa Konteh

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Apr 19, 2023

Treasure Coast Lexus responded

We will be sure to pass along your kind words to Kelly. Thanks for working with the Treasure Coast Lexus team.

April 05, 2023

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Employee Rating

The service department has failed to resolve the problems with the brake issue and the puddle lights More

by Marksgirardi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Ramos , David Seifert

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Apr 06, 2023

Treasure Coast Lexus responded

If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider getting in touch. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 04, 2023

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Employee Rating

Absolutely the best service I have ever received from any service department. Tara and her team worked quickly and efficiently to ensure my experience with service was painless. Every time I came in I was gr More

by SARAH.GATES.REALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Overall , David Seifert

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Apr 04, 2023

Treasure Coast Lexus responded

We are glad to hear that Tara and the team provided fantastic support and made your service visit easy. Thanks for working with us here at Treasure Coast Lexus, Sarah.

April 02, 2023

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Employee Rating

Bad experience from check in to check out. Would hope TCL would focus more on customer experience IE communication and overall aptitude. The estimate was out of reach for a person of average i More

by CHRISTINA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kathy Register, Michael Hoye , Christopher Ramnerine

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Apr 03, 2023

Treasure Coast Lexus responded

Our goal is to deliver a fair value for our services, and I sincerely apologize if our prices feel unaligned. I'd appreciate the opportunity to discuss this feedback with you further. If you're interested in continuing this conversation, please consider contacting me directly at the number below. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 31, 2023

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Employee Rating

One of the best and friendliest dealerships I've ever been to. No pressure, clean and professional. Car wash was just ok. More

by balosinc
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Seymour Buchanan

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Apr 03, 2023

Treasure Coast Lexus responded

Thank you for your valuable feedback! Our team appreciates the 5-star review!

March 30, 2023

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Employee Rating

The service department was very efficient and was able to answer all of my questions and gave me an overview of the services needed for my Lexus. Very professional and courteous. More

by Larry M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Register , Robert Collier

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Mar 30, 2023

Treasure Coast Lexus responded

Larry--we are thrilled to receive your five stars! Thank you for choosing the service center at Treasure Coast Lexus to take care of your car. Our team looks forward to seeing you down the road. Take care and have a wonderful day!

March 27, 2023

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Kelly was superb in her knowledge, personal and communication skills. She goes above and beyond. More

by chealyclinical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Treasure Coast Lexus responded

We're glad to hear Kelly took such good care of you! We agree that her industry knowledge and communication skills are consistently fantastic--we're lucky to have her on the team. We appreciate your feedback and hope to see you again at Treasure Coast Lexus!

March 26, 2023

Dealership Rating
Employee Rating

Good but it took. 2.5 hrs for oil/tire rotation which seems quite long More

by cledoyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 27, 2023

Treasure Coast Lexus responded

While we're glad we could deliver quality service, we apologize if the wait was longer than anticipated. We never want to inconvenience our customers, and I'm very sorry for any delays. We hope we can welcome you back with a quicker experience next time. Please reach out if there's anything else we can do for you until then. Best, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 26, 2023

Dealership Rating
Employee Rating

Good customer service, they are very professional, they explained everything that I need to know about the service that they will provide for my car. More

by blandinejacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 27, 2023

Treasure Coast Lexus responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

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