Kelley Kelly | Page 12

Wonderful experience best salesperson I have ever dealt with. The dealership is awesome treated us like royalty. Highly recommend. Great experience and the car is awesome. Thanks Uzma Shafqat with. The dealership is awesome treated us like royalty. Highly recommend. Great experience and the car is awesome. Thanks Uzma Shafqat More

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Excellent Service! I went to Kelly Cadillac to test drive an Escalade and worked with Uzma Shafqat. She was so helpful and really understood the vehicle and explained e I went to Kelly Cadillac to test drive an Escalade and worked with Uzma Shafqat. She was so helpful and really understood the vehicle and explained everything to me. She answered all my questions and was very helpful. I did not plan to buy a vehicle that day and she understood that. She helped me evaluate my options and I purchased my Escalade a few days later. I never felt pressured in any way! The whole staff greeted me and were very helpful as well. Including the owners! I felt they treated me very fairly with pricing as well. In this day and age, we can compare the pricing online to others and their price was very competitive and I appreciate the local service. I hope to buy future vehicles from them. I would highly recommend them and working with Uzma as she is great to work with! More

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Uzma and the Kelly Cadillac staff made my 2nd purchase as good as my 1st. The staff was very friendly, helpful and made the transition of my trade in very enjoyable. Always a pleasure to do business with the good as my 1st. The staff was very friendly, helpful and made the transition of my trade in very enjoyable. Always a pleasure to do business with them. More

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Always a pleasure! This is the second auto I've purchased from Kelly Cadillac. With the first, I had excellent service and follow up. For the second. Uzma was the sales This is the second auto I've purchased from Kelly Cadillac. With the first, I had excellent service and follow up. For the second. Uzma was the sales agent. She was calm, professional, listened particularly well and made sure my wife and I were happy with the purchase. We also interacted with Geoff, Kelly, Alien, Glenn, Doug and John. As always, we were treated kindly and professionally. More

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Very patient After driving a 2002 Deville for 18 years it was becoming obvious that it needed to be replaced even though it would be a painful process because I re After driving a 2002 Deville for 18 years it was becoming obvious that it needed to be replaced even though it would be a painful process because I really liked the car. I looked online, looked on the lot, test drove a beautiful red 2020 XT5 but took a while to make a decision. My sales representative, Uzma, was very patient and allowed me to work through the decision process. Thank you everyone at Kelly Cadillac for making the process of replacing the old Deville as easy as possible. I am looking forward to driving my new 2020 Cadillac XT5. I am up to 155 miles! Lloyd Pickell More

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From the moment we walked through the door everyone was attentive and cordial. Our sales person was very knowledgeable and willing to find answers to all of our questions. Very pleased! attentive and cordial. Our sales person was very knowledgeable and willing to find answers to all of our questions. Very pleased! More

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First Class Operation If you are thinking about purchasing a Cadillac and want outstanding customer service, head to Kelly Cadillac in Lancaster PA. Alisha Gripe was super If you are thinking about purchasing a Cadillac and want outstanding customer service, head to Kelly Cadillac in Lancaster PA. Alisha Gripe was super salesperson! More

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awesome got there a little early greeted by technicians, offered coffee and pastries , everyone was so friendly, I was shown everything about my car,and expla got there a little early greeted by technicians, offered coffee and pastries , everyone was so friendly, I was shown everything about my car,and explained in detail More

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Customer service This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When my first Cadillac needed to be replaced (purchased at Kelly) I didn't consider any other Cadillac dealers. The people at this dealership makes it first class. More

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2006 XLR I found a limited edition Cadillac XLR on the dealers lot. Kelly Cadillac's service department spent a lot of time and money to ensure the XLR would p I found a limited edition Cadillac XLR on the dealers lot. Kelly Cadillac's service department spent a lot of time and money to ensure the XLR would perform as well as it looks. Uzma Shafqat, my sales representative, went above and beyond expectations making sure I was informed about all aspects of this car. More

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