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Kelly Castellanos

Overview Reviews (130) Inventory (354)

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Kelly Castellanos

Kelly Castellanos | Page 11

Sales

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

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5.0

130 Reviews

Overview Reviews (130) Inventory (354)

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English

Spanish

5.0

130 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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130 Reviews of Kelly Castellanos

January 22, 2023

Dealership Rating

Employee Rating

Pleasant people to deal with. The service I received was fast and very well done.Will always be back for service when needed. The service I received was fast and very well done.Will always be back for service when needed. More

by jbrokos3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 23, 2023 -

Westbury Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Westbury Toyota. Safe travels!

January 20, 2023

Dealership Rating

Employee Rating

He is very pleasant knows well about car problem as he explained it to me excellent in speaking clear and well verse explained it to me excellent in speaking clear and well verse More

by Opheliagp57

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Escobar, Julio Abreu

Jan 20, 2023 -

Westbury Toyota responded

Thank you for leaving the Westbury Toyota team a five-star review! We look forward to assisting you again next time.

January 19, 2023

Dealership Rating

Employee Rating

Fast and complete service , organized service department, well staffed., they explain service details and answer questions. department, well staffed., they explain service details and answer questions. More

by Rguitars

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Garcia, Carlos Escobar, Julio Abreu

Jan 19, 2023 -

Westbury Toyota responded

Thank you for stopping by to review Westbury Toyota! We truly appreciate your feedback and look forward to next time!

December 22, 2022

Dealership Rating

Employee Rating

Very professional. Answered all the questions i had. Super helpful and kind! Helped me find what I was looking for. Answered all the questions i had. Super helpful and kind! Helped me find what I was looking for. More

by zach.rouse1995

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdes

Dec 22, 2022 -

Westbury Toyota responded

Thank you for stopping by to review our wonderful team! All of us at Westbury Toyota appreciate your business.

December 12, 2022

Dealership Rating

Employee Rating

We worked with Kelly who was a very helpful salesperson. She provided all of our options and gave us a great deal. The process was smooth from start to finish. She provided all of our options and gave us a great deal. The process was smooth from start to finish. More

by Abel

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Grace Castillo

Dec 12, 2022 -

Westbury Toyota responded

We do our best to ensure nothing but a positive experience and we are so glad Kelly's commitment to our customers stood out to you. Thank you for choosing Westbury Toyota and we wish you many safe and happy miles!

December 01, 2022

Dealership Rating

Employee Rating

Best Dealership, and the most helpful and patient agent, we were very fortunate to had Kelly on our side. we were very fortunate to had Kelly on our side. More

by Luis Carrasco

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paulette Davy, Mark Ansman, Randy Abreu , Grace Castillo

Dec 01, 2022 -

Westbury Toyota responded

Thank you for this great review, Luis! Kelly and the team appreciate your kind words. It means a lot to have your trust and confidence!

Dec 01, 2022 -

Luis Carrasco responded

Best experience ever, easy, quick and hassle free

Dec 01, 2022 -

Luis Carrasco responded

Easy and painless

October 10, 2022

Dealership Rating

Employee Rating

Had a wonderful experience and our salesperson Kelly was well informed and non pressure the whole time. well informed and non pressure the whole time. More

by sav60

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paulette Davy, Mark Ansman, Alex Eitan, Randy Abreu

Oct 10, 2022 -

Westbury Toyota responded

Thank you for this lovely shoutout to Kelly! We are so glad everything went well and hope to see you again at Westbury Toyota!

October 10, 2022

Dealership Rating

Employee Rating

Had a great time buying my car at Westbury Toyota! Met all my expectations. Kelly and Jesus were welcoming, diligently answered every question and made my experience very pleasant. They definitely t Met all my expectations. Kelly and Jesus were welcoming, diligently answered every question and made my experience very pleasant. They definitely take it to the other level! Highly recommended! More

by Lisbeth Ramos

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jesus Nunez

Oct 10, 2022 -

Westbury Toyota responded

Lisbeth, thank you for the great review! We are so glad to hear that Kelly and Jesus delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Westbury Toyota!

September 29, 2022

Dealership Rating

Employee Rating

Great help from as soon as you walk in to when you drive off with your new car. off with your new car. More

by JuanR23

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Sep 29, 2022 -

Westbury Toyota responded

We are flattered by your lovely review of Westbury Toyota! Thank you!

September 23, 2022

Dealership Rating

Employee Rating

Right deal for the right truck. Kelly will make sure you are taking care of. She will go above and beyond making sure you are satisfied. Kelly will make sure you are taking care of. She will go above and beyond making sure you are satisfied. More

by redspyder986

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Sep 26, 2022 -

Westbury Toyota responded

Thank you for your review. We are happy to hear that Kelly went above and beyond to assist you. See you again next time here at Westbury Toyota!

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