Kelly Castellanos
Kelly Castellanos at Westbury Toyota

Kelly Castellanos | Page 10

Sales

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

Contact Me
5.0
124 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

124 Reviews

Write a Review

124 Reviews of Kelly Castellanos

March 15, 2023

Dealership Rating
Employee Rating

This was the second car I bought from that dealership. The first car buying I was helped by Jesus he was awesome! My wife and I were in talks of upgrading our suv, so we decided to pay Westbury Toyota a More

by Gus dimis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez , I would give Kelly and Jesus 10 stars if available

Mar 16, 2023

Westbury Toyota responded

Gus, we are delighted to have you and your wife has repeat customers! Thank you for choosing Westbury Toyota and for sharing your kind words about Jesus and Kelly. We wish you many safe and happy miles ahead!

March 01, 2023

Dealership Rating
Employee Rating

The finance conned me. The car price is 32357.00 Tax is 3176.33 Down payment 5000.00 With tax 36038.33 -5000.00 deposit=31038.33 15 dollars every month for 72 months More

by Cress641
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paulette Davy, Mark Ansman, Randy Abreu , Grace Castillo

Mar 02, 2023

Westbury Toyota responded

Your review is concerning to read. This is certainly not the great customer service I expect from our team and I sincerely apologize for the miscommunication. I'm surprised to see these numbers and I'd like Luis Valdes, our Sales Manager, to discuss your experience with you directly. Please give him a call at 516-333-3100 ext. 4829 at your earliest convenience. Thank you.

January 31, 2023

Dealership Rating
Employee Rating

En Westbury está la mejor calidad de servicio. Sus vendedores siempre muy dispuestos a ayudar. More

by Diego A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez

Jan 31, 2023

Westbury Toyota responded

Diego, gracias por la reseña! Apreciamos el apoyo del equipo Westbury Toyota!

January 31, 2023

Dealership Rating
Employee Rating

Buenas noches, quiero compartir mi buena experiencia en el dealer de Toyota Westbury. Estoy muy satisfecha y agradecida con la gestión, diligencia y asesoría de Kelly, realmente es muy eficaz en su gestión More

by andreacalderon1411
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Westbury Toyota responded

Andrea, gracias por compartir su experiencia! Queremos lo mejor para nuestros clientes y nos hacen sonreír oír que encontró el vehículo perfecto trabajando con Kelly. Apreciamos el apoyo y esperamos volver a verle en Westbury Toyota!

January 22, 2023

Dealership Rating
Employee Rating

Pleasant people to deal with. The service I received was fast and very well done.Will always be back for service when needed. More

by jbrokos3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Westbury Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Westbury Toyota. Safe travels!

January 20, 2023

Dealership Rating
Employee Rating

He is very pleasant knows well about car problem as he explained it to me excellent in speaking clear and well verse More

by Opheliagp57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Escobar, Julio Abreu

Jan 20, 2023

Westbury Toyota responded

Thank you for leaving the Westbury Toyota team a five-star review! We look forward to assisting you again next time.

January 19, 2023

Dealership Rating
Employee Rating

Fast and complete service , organized service department, well staffed., they explain service details and answer questions. More

by Rguitars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2023

Westbury Toyota responded

Thank you for stopping by to review Westbury Toyota! We truly appreciate your feedback and look forward to next time!

December 22, 2022

Dealership Rating
Employee Rating

Very professional. Answered all the questions i had. Super helpful and kind! Helped me find what I was looking for. More

by zach.rouse1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

Dec 22, 2022

Westbury Toyota responded

Thank you for stopping by to review our wonderful team! All of us at Westbury Toyota appreciate your business.

December 12, 2022

Dealership Rating
Employee Rating

We worked with Kelly who was a very helpful salesperson. She provided all of our options and gave us a great deal. The process was smooth from start to finish. More

by Abel
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Grace Castillo

Dec 12, 2022

Westbury Toyota responded

We do our best to ensure nothing but a positive experience and we are so glad Kelly's commitment to our customers stood out to you. Thank you for choosing Westbury Toyota and we wish you many safe and happy miles!

December 01, 2022

Dealership Rating
Employee Rating

Best Dealership, and the most helpful and patient agent, we were very fortunate to had Kelly on our side. More

by Luis Carrasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulette Davy, Mark Ansman, Randy Abreu , Grace Castillo

Dec 01, 2022

Westbury Toyota responded

Thank you for this great review, Luis! Kelly and the team appreciate your kind words. It means a lot to have your trust and confidence!

Dec 01, 2022

Luis Carrasco responded

Best experience ever, easy, quick and hassle free

Dec 01, 2022

Luis Carrasco responded

Easy and painless

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