Kelly Cranford
Kelly Cranford at Shottenkirk Toyota Weatherford
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Kelly Cranford

Parts Specialist

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.8
36 Reviews

Dealership Experience

9 yrs

Industry Experience

36 yrs

Languages Spoken

English English

4.8

36 Reviews

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36 Reviews of Kelly Cranford

March 16, 2024

Dealership Rating
Employee Rating

Very friendly and super helpful in every possible way! Made us feel very welcomed and appreciated! More

by jessicaest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Mar 18, 2024

Shottenkirk Toyota Weatherford responded

jessica, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

March 08, 2024

Dealership Rating
Employee Rating

All went well. Manny was great and they were very prompt. A pleasure doing business with them. More

by aminshew13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 30, 2024

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Employee Rating

Love this dealership specially the people that work there Rachel is one of the best always helpful and happy to help always treat you like family they always go above and beyond More

by Ahmad
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims, Lamont Halstead

Jan 31, 2024

Shottenkirk Toyota Weatherford responded

Ahmad, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

December 20, 2023

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Great place as always. Service is fast and complete. Beautiful new facilities. Parts department guys are the best! More

by kellycranford
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Mike Kessler

November 05, 2023

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Everything is first class at this dealer all the way from the new complex to the people working here. A big shout out to Rachel Sims who has always treated me exceptionally well, Kelly in parts who is very c More

by TROY250R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims , Ryan service tech. 5 stars!

Nov 05, 2023

Shottenkirk Toyota Weatherford responded

TROY250R, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 17, 2023

Dealership Rating
Employee Rating

Wonderful people at this establishment. Very helpful and knowledgeable. Ok I don't know what else to say More

by Tony Danko
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead, Mike Pfender

Oct 18, 2023

Shottenkirk Toyota Weatherford responded

Tony Danko, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

July 25, 2023

Dealership Rating
Employee Rating

Very helpful and respectful. The service tech was great. Have since found the problem is unresolved but when I called back was immediately set up with an appointment to check ou More

by VIRGINIA.MAYFIELD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 02, 2023

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Rachel is always first class and is the best person to deal with! Thank you Rachel! More

by TROY250R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims

June 23, 2023

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Employee Rating

Service was on time and as quoted when making the appointment. Good communication throughout process. More

by gutsprice
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims

May 03, 2023

Dealership Rating
Employee Rating

Great customer service , Timely matter , always does the job right ✅ Thank you shottenkirk 100% reccomended More

by JGARCIA66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims, Lamont Halstead, Sherry Parker, Tim Krolak , Mike Kessler, Roberto Ramirez

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