
Kelly Cranford
Parts Specialist
Shottenkirk Toyota Weatherford
3131 Fort Worth Highway
Weatherford, TX 76086
Dealership Experience
7 yrs, 10 mos
Industry Experience
34 yrs, 10 mos
23 Reviews
Write a Review23 Reviews of Kelly Cranford
January 31, 2023
Whoever the tech was that fixed the recalls completely ripped everything out of my central console and just left it in the seats. I am very disappointed that they did that. How hard is it to just put it b ripped everything out of my central console and just left it in the seats. I am very disappointed that they did that. How hard is it to just put it back where you took it out of. More
November 16, 2022
Extremely operated for reasons any business like this should be considered adequately capable for the the job. should be considered adequately capable for the the job. More
Other Employees Tagged: Lamont Halstead, Mike Kessler, Sherry Parker
June 02, 2022
Rachel continues amazing service every time I bring my forerunner in the dealership. She is friendly, helpful and the entire service team is easy to work with. forerunner in the dealership. She is friendly, helpful and the entire service team is easy to work with. More
Other Employees Tagged: James Halstead, Rachel Sims
May 10, 2022
I always get great service there and everyone is friendly. Also very clean. I’ve been living in Mineral Wells, TX, 7 yrs and been going there ever since and will continue going there as long as I friendly. Also very clean. I’ve been living in Mineral Wells, TX, 7 yrs and been going there ever since and will continue going there as long as I can afford the gas. Lol… More
Other Employees Tagged: James Halstead, Rachel Sims, Mike Kessler, Sherry Parker, Tim Krolak , Joshua Brown, Michael Daugherty, Terry Ford, Alan Schwerdt
April 19, 2022
Great service done in a timely manner and the service people went above and beyond to meet my needs. I would highly recommend them! people went above and beyond to meet my needs. I would highly recommend them! More
Other Employees Tagged: Rachel Sims
December 08, 2021
Good stuff. Friendly service coordinator that listened to what I needed. I appreciate that. Blah blah blah what I needed. I appreciate that. Blah blah blah More
Other Employees Tagged: Rachel Sims, Sherry Parker
November 02, 2021
I have been bringing my truck to your dealership for over five years. Rachel Simms is a consummate professional. She is what customer service is all about. Everyone I encounter in the service department is five years. Rachel Simms is a consummate professional. She is what customer service is all about. Everyone I encounter in the service department is friendly and helpful. I am a Vietnam Veteran and would like to think that you offer a military discount. That certainly would let we veterans know that you understand and appreciate our service and sacrifice. Thanks More
Other Employees Tagged: Rachel Sims, Roberto Ramirez
October 19, 2021
. Went to Shotttenkirk for an oil change. $78.00 later was on our way home. Got home and checked everything over as I usually do, only to find the eng. air filter was not checked as the cabin filter. Both was on our way home. Got home and checked everything over as I usually do, only to find the eng. air filter was not checked as the cabin filter. Both were plugged and nasty. . Replaced both myself. Don't know what happened and how it was missed, but it needs to be fixed. Contacted Shottenkirk, no response. Have two other Toyota's do not know if I will return. More
Other Employees Tagged: Lamont Halstead, Roberto Ramirez , Samantha
October 11, 2021
Coming from a Toyota family, This Toyota dealership this is one of the best. Service dept is first class. is one of the best. Service dept is first class. More
Other Employees Tagged: Rachel Sims, Sherry Parker, Tim Krolak , Aubrey Clingings
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