Kelly Henry | Page 8

When I come in for service, I always see Kelly Henry. She is friendly, knowledgeable, and always professional. I know I will get the best service at Empire Toyota of Huntington! is friendly, knowledgeable, and always professional. I know I will get the best service at Empire Toyota of Huntington! More

by MAHRVELOUS3 Verified Customer Verified Customer

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My experience was Excellent !! That why I keep coming back! Thank you Kelly See you soon. back! Thank you Kelly See you soon. More

by LUZ12GORDIAN Verified Customer Verified Customer

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I'm actually for the 1st time very disappointed I was set up for a 10,000 mile check up and got a 15,000 mile check I waited fir my car no one talked to me after I pulled into the service area and was just h up for a 10,000 mile check up and got a 15,000 mile check I waited fir my car no one talked to me after I pulled into the service area and was just handed my keys and receipt snd said they said your done and walked away More

by dimac64 Verified Customer Verified Customer

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I have been to the service department for the same problem before and they were unable to fix the problem with my radio, internet service. The technician, Richard Kuplen took the time and effort to sh problem before and they were unable to fix the problem with my radio, internet service. The technician, Richard Kuplen took the time and effort to show me the problem, explain how Toyota's are I Iphone friendly and I have an android phone. Yet he was able, after much time and effort, to reconnect my Pandora and internet service. I don't know how he did it, I don't know if he knows, but it is working, after months of inactivity. Thank you !!! Kudos to this young man!! However, in a previous visit, I fell over a truck frame that was left in the customer parking lot. There was nothing to show its existence, and I was looking at my car, not at the supposedly empty space next to it. I fell and was taken by ambulance Huntington Hospital. I was left with cuts and bruises, hematomas, and over $14,000 in charges. Were it not for Juan Vargas, I would probably still be laying in that parking lot. Thank you Juan for your care and concern. More

by ronniesemmel Verified Customer Verified Customer

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Provides a wonderful experience.Thank you Thank Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank you Thank you Thank you More

by klabbene Verified Customer Verified Customer

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I have used this dealership for many years.At least 8 years with my 2000 Avalon and now with my 2016 Avalon. Last week while away on vacation the maintenance required sign came on. I called the dealershi years with my 2000 Avalon and now with my 2016 Avalon. Last week while away on vacation the maintenance required sign came on. I called the dealership and Mr. Juan Vargus spoke with me. Reassured me our car was not in danger and set up an appointment immediately upon our return for the necessary repairs. I was warmly greeted by Juan and waited for the routine work to be completed plus several other issues that needed to be addressed. My experience was a positive one. More

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I wasn't very happy at all with the sales side of the house. But the service side was an excellent experience. Jose provided excellent service and follow up. I needed to leave my Sienna minivan there for house. But the service side was an excellent experience. Jose provided excellent service and follow up. I needed to leave my Sienna minivan there for a few days, each time I started to wonder on the status and update, I received a call from Jose. While I was busy and the call went to voicemail, it was detailed, concise and had all the information I needed. He set my expectations properly and was understanding about circumstances. Just an update, it's forcing me to select someone in the service department, but jose is not listed. I'm randomly selecting someone with 3 stars, but I did no work with that person. More

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Kelly and Juan are the best! Nice, professional, competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! More

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Juan is the best ! He always take care of everything I need for my 2 cars . Highly recommended! need for my 2 cars . Highly recommended! More

by changscleaning Verified Customer Verified Customer

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Great JobKelly was amazing , Service was completed Great Job Kelly was amazing , Service was completed without any Issues Great Job Kelly was amazing , Service was completed without any Issues More

by LennyC Verified Customer Verified Customer

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