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Kelly Henry
Kelly Henry at Empire Toyota of Huntington
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Kelly Henry | Page 7

Service Advisor

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.7
306 Reviews

Languages Spoken

English English

4.7

306 Reviews

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306 Reviews of Kelly Henry

January 24, 2022

Dealership Rating
Employee Rating

Juan and staff are courteous, informative and helpful regarding all necessary repairs on your vehicle. More

by LAWDOG1264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michelle Micalizzi, Juan Vargas

Helpful
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Jan 24, 2022

Empire Toyota of Huntington responded

Thank you for your 5-star review! We are so glad that Juan and the team took great care of you throughout your visit. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

January 08, 2022

Dealership Rating
Employee Rating

Juan in service is the best. He always takes good care of me and my car. More

by sbram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Vargas

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Jan 10, 2022

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are so glad that Juan consistently provides you with top-notch service throughout your visits! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 05, 2022

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Employee Rating

Service manager and technicians were knowledgeable polite and friendly while recommending the best and economic way to proceed. Management should not charge any customer an additional service fee when using More

by Kevin
Recommend Dealer
Yes

Other Employees Tagged: Juan Vargas

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Jan 06, 2022

Empire Toyota of Huntington responded

Hi Kevin, Thank you for sharing your service experience with us and we pleased to hear that our service staff provided good customer service. We are sorry to hear of your dissatisfaction with the fee's associated with the payment of the services on your vehicle. If you would like to discuss your concerns with us, please contact me at 631-759-9176 or romeom@eagny.com at your earliest convenience. Romeo Mejia Service Manager Empire Toyota of Huntington

December 24, 2021

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Employee Rating

Just brought in my Corolla this past Wednesday. The service rep was very friendly, attentive and courteous. He took care of me right way and I did not have to wait to be served. More

by rr2vlad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michelle Micalizzi, Anna Vargas, Juan Vargas

Helpful 1
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Dec 27, 2021

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team provided you and your vehicle with great care throughout your visit! It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 17, 2021

Dealership Rating
Employee Rating

Very courteous and determined to find the problems and fix them. Very comfortable waiting space. All involved were excellent. More

by pjgavagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anna Vargas

Helpful
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Dec 20, 2021

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are pleased that our team could provide you with the quality care that you so much deserve! Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 18, 2021

Dealership Rating
Employee Rating

Their service is top notch! Everyone there is professional and goes out of their way to make your experience a good one. More

by MINUTEMOUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michelle Micalizzi, Anna Vargas, Juan Vargas

Helpful
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Nov 19, 2021

Empire Toyota of Huntington responded

Thank you for sharing your positive experience! We are so glad that our team could provide you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

November 14, 2021

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Employee Rating

If you try to pay for your service with a credit or debit card Empire Toyota will charge you a 3% service charge. I blame this on Empire Toyota Management since they laid down the rule to do this. More

by LSBERGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Munoz , Michelle Micalizzi, Anna Vargas, Juan Vargas

Helpful
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Nov 16, 2021

Empire Toyota of Huntington responded

Hello, I am very sorry to hear that your unhappy with the fee's that were associated with your payment. If you would like to discuss your concerns, please contact me at 631-759-9176 or romeom@eagny.com at your earliest convenience. Romeo Mejia Service Manager Empire Toyota of Huntington

October 13, 2021

Dealership Rating
Employee Rating

Went for my 5,000 mile check up. Perfect service. Nice, friendly and efficient! Thank you More

by JILL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michelle Micalizzi, Anna Vargas, Juan Vargas

Helpful
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Oct 14, 2021

Empire Toyota of Huntington responded

Jill, Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 11, 2021

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Employee Rating

Kelly is and has been a pleasure to deal with. She always explains what will be done to my vehicle and is in contact with me constantly with update More

by Mikemftowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 11, 2021

Empire Toyota of Huntington responded

Mike, Thank you for leaving Kelly this 5-star review! Providing thorough and efficient service is always our goal, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! We wish you safe travels- on behalf of Kelly and the entire team!

October 03, 2021

Dealership Rating
Employee Rating

When I come in for service, I always see Kelly Henry. She is friendly, knowledgeable, and always professional. I know I will get the best service at Empire Toyota of Huntington! More

by MAHRVELOUS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 04, 2021

Empire Toyota of Huntington responded

Thank you for taking the time to leave Kelly this amazing review! We are so glad that she consistently provides you and your vehicle with great care! She will be honored to know how confident you are in her efforts. We hope to continue serving you and your automotive needs for many years to come! Safe travels!

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