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Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur | Page 2

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
31 Reviews
5.0

31 Reviews

Write a Review

31 Reviews of Kelly Sandefur

February 09, 2024

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I have had my vehicle serviced at Mercedes Benz dearship multiple times and the customer service has always been great but Kelly Sandefur definitely supersedes all other times. I had to get a rental and so More

by Sarahleota0413
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Feb 12, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Kelly took great care of you during your recent visit. She will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 08, 2024

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A Very organized team that appeared to work in good harmony. I saw many team assists during my visit, Ms Sandefur took car of my concerns, and was more than pleasant at all times. More

by kmcdoneld
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Feb 09, 2024

Walter's Mercedes-Benz of Riverside responded

Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was more than pleasant at all times. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2024

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Great Service. Did a through job and got me back on the road in a timely fashion. More

by EraSprinter
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Feb 06, 2024

EraSprinter responded

I'm getting my 2017 C300 ready to hand over to my wife and I wanted to make sure that the vehicle was up to date and safe. Kelly made sure that all of the correct work was performed and I understood what had been done.

Feb 07, 2024

Walter's Mercedes-Benz of Riverside responded

Providing phenomenal and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she made sure the correct work was performed and you understood what had been done. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 02, 2024

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Hi I took our 2016 Mercedes CLS 400 for a routine servicing. Kelly Sandefur is now my advisor. It was so refreshing to see a woman behind the desk. She was excellent with her customers service. A More

by Brakes , Leslie 0822
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Yes
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Feb 05, 2024

Walter's Mercedes-Benz of Riverside responded

Leslie, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was a good listener and reassuring of the things she was saying to you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 24, 2024

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Kelly Sandefur was not only pleasant, but was very helpful and knowledgeable in helping me with our service needs. More

by jrw
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Yes
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Jan 25, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly this incredible review! We are glad to hear that Kelly took wonderful care of you and your automotive needs. We are happy to know that she was pleasant, very helpful and knowledgeable. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 14, 2024

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Very quick and easy the whole process of fixing my car. Satisfied with the service received. More

by Florin
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Jan 15, 2024

Walter's Mercedes-Benz of Riverside responded

Florin, We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they made the whole process quick and easy. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 13, 2024

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I like this dealership because everyone working there are so respectful and polite. Thanks guys More

by charlesadam
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Yes
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Jan 15, 2024

Walter's Mercedes-Benz of Riverside responded

Charles, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were so respectful and polite to you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 12, 2024

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Everyone was very efficient and helpful. Kelly Sandfur was specifically helpful. She was polite and communicated with me quickly. She made sure my service was convenient as possible. I will More

by prudhomme.william44
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Yes
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Jan 12, 2024

Walter's Mercedes-Benz of Riverside responded

Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was helpful, polite and communicated with you quickly. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 02, 2024

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Kelly Sandefur was very professional and courteous! My car was clean inside and outside! Thank you! Have a great evening! More

by Brnshockl
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Yes
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Jan 02, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are glad that Kelly took great care of you and your vehicle. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 29, 2023

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Everyone was very helpful and courteous especially Kelly Sandefur who answered all my questions promptly. She was pleasant and professional. More

by Silvinha
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Recommend Dealer
Yes
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Dec 29, 2023

Walter's Mercedes-Benz of Riverside responded

Silvinha, Thank you very much for leaving Kelly this terrific review! We are glad to hear that Kelly took great care of you and your automotive needs. We are happy to know that she was very helpful, courteous, pleasant and professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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