We purchased both our cars at kia with an extended
warranty. Any service needed has been handled professionally and expedited.
warranty. Any service needed has been handled professionally and expedited.
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by MAGGS438
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2026 -
Kia of Port Charlotte responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Professional friendly service performed on time always
make you feel welcome and comfortable thank you
make you feel welcome and comfortable thank you
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by otwater1
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Kia of Port Charlotte responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Went in for an oil change.
All staff were friendly and attentive. One of the female managers stepped up to move things along when things got busy and helped get me checked out.
All staff were friendly and attentive. One of the female managers stepped up to move things along when things got busy and helped get me checked out. I really appreciated that.
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by lhpiccirillo
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Jan 01, 2026 -
Kia of Port Charlotte responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Top notch customer service that is far beyond compare!
From the moment I dropped off my car for service, I knew I was in good hands. I truly appreciate how transparent they were and how quickly they were
From the moment I dropped off my car for service, I knew I was in good hands. I truly appreciate how transparent they were and how quickly they were able to diagnose the issue with my car. They stay in constant communication with you and keep you updated on the repair status, which is absolutely amazing! This is, by far, the best car dealership that I’ve worked with in 30+ years of buying cars.
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by gingerrice.ama
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2025 -
Kia of Port Charlotte responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kia of Port Charlotte.
Kelmardo was very professional and made me feel like a
valued customer. He made sure everything was done correctly before letting me drive off.
valued customer. He made sure everything was done correctly before letting me drive off.
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by Ejs1986
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2025 -
Kia of Port Charlotte responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!
Very attentive Made me feel like I was being list ened
Just great and wonderful
Just great and wonderful
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by wandita619
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Dec 15, 2025 -
Kia of Port Charlotte responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best service experience EVER.
Kelmardo is unbelievably Superior to other service consultants I’ve dealt with in the past.
Kelmardo is unbelievably Superior to other service consultants I’ve dealt with in the past.
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by 31159JO
Verified Customer
Verified Customer
Dec 14, 2025 -
Kia of Port Charlotte responded
Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!
Had oil change done.
Never reeet the counter for service. Then states I need all my air filters. Changed which was done 7 days before service
Never reeet the counter for service. Then states I need all my air filters. Changed which was done 7 days before service
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by Amymorris50
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Kia of Port Charlotte responded
Amy, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Service department associate Rachel Goal is in desperate
need of communication skills training. Very unfriendly with her answers to my questions.
need of communication skills training. Very unfriendly with her answers to my questions.
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by davidnasidka76
Verified Customer
Verified Customer
Dec 15, 2025 -
Kia of Port Charlotte responded
David, we're sorry if your visit with us wasn't the best however after checking our records internally, it shows that you didn't have Rachel as your service advisor. We welcome all reviews, both negative and positive, however we would appreciate if you could clarify and remove Rachel's name from this review. We're happy to go over the details of your visit and answer any remaining questions you have, simply send us an email.
Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Maria Trillas has the very best customer service.
She is amazing.
My oil was missing a few Qrts but I still got a great deal.
She is amazing.
My oil was missing a few Qrts but I still got a great deal.
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by MMARTINEZ43
Verified Customer
Verified Customer
Service Price Transparency