Mary Hansen
Mary Hansen at Danbury Kia

Mary Hansen

Manager

Danbury Kia

100A Federal Rd
Danbury, CT 06810

Contact Me
4.7
17 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

4.7

17 Reviews

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17 Reviews of Mary Hansen

September 17, 2026

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Excellent service, customer service was excellent very easy in and out. The text updates are a nice add on as well. More

by Smoss53
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Trafton, Kelvin Brito

September 17, 2026

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Jeff at Danbury Kia was excellent to work with. We were very happy with our experience and have been very happy with the car ever since. It had an issue with the seat on the day we drove it home. J More

by webbushka
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Recommend Dealer
Yes

September 02, 2026

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The service writers were very thorough with explaining everything. The mechanics were fast and efficient. Even fixed things I did not expect them to fix. Definitely my best experience in a dealership. More

by kmoylan1
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Trafton, Kelvin Brito

August 22, 2026

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Great experience all around Thank you dropped the car off before vacation for recalls to be done More

by cynthiagranata
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Trafton, Kelvin Brito , John DeWitt

August 14, 2026

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Went in for an oil change. The Service was completed quickly and the staff were nice and polite. More

by Crone_w
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Trafton, Kelvin Brito , John DeWitt

August 08, 2026

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Mary was efficient and clear. The communication by text is a nice touch. Recommendations are helpful. I was in and out quick so I achieved my goal. Thank you Mary More

by JrMaurno
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Recommend Dealer
Yes

August 05, 2026

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I was there a few days ago for service for my car and Orion was walking past me and I asked him if he can show me a k4 while I'm there and he gladly helped me. I love the car and I will be calling him to More

by cna2286
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Recommend Dealer
Yes

Other Employees Tagged: Orion Mangan, Orion Mangan

July 24, 2026

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They did a great job. Oil change and tire rotation in less than an hour! More

by jjarv828
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Trafton, Kelvin Brito , Alexis Barros

Jul 30, 2026

Danbury Kia responded

Thank you for servicing with us!

July 04, 2026

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The staff to pickup my car was very friendly and accommodating. They were kind enough to apply a coupon and get me out right away More

by sgalindo335
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Trafton, Kelvin Brito , Alexis Barros

Jul 30, 2026

Danbury Kia responded

They were very happy to help! Thank you!

April 28, 2026

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Service department sneaks fees into price without telling you. Charged me a document storage fee for an oil change. Never told me. Feels like theft. More

by aaronsilv
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Recommend Dealer
No

Other Employees Tagged: Daniel Schrameck

Apr 30, 2026

Danbury Kia responded

We are sorry you were disappointed in your experience. This is a legitimate fee which is added to all service transactions to cover the costs to archive documentation securely.

May 04, 2026

aaronsilv responded

It doesn’t cost 6 dollars to store a record of my oil change and we agreed on a price and you changed it. The cost of toilet paper in your bathroom is a legitimate cost but you don’t add it to the bill. I feel adding things not disclosed is fraud.

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