Morgan Trafton

This dealership provides good service, convenience hours, I think they should provide better specials discounts. I think they should provide better specials discounts. More

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Only thing I wish i knew is was gonna be 1 1/2 hours for a simple oil Change before I arrived ,like on the website a simple oil Change before I arrived ,like on the website More

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They did an exhalent job fixing my 2019 Kia Nero Hybred. Everyone has been so kind and helpful at the Service Department. Thank You so Much. Everyone has been so kind and helpful at the Service Department. Thank You so Much. More

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I simply love Danbury Kia! I have been having my vehicle serviced by them for well over 5yrs and the staff is honest, empathetic and extremely helpful. I highly recommend! I have been having my vehicle serviced by them for well over 5yrs and the staff is honest, empathetic and extremely helpful. I highly recommend! More

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I had the opportunity to work with Morgan in the service department and she was incredible. I have brought my Kia to Danbury twice before this for service and had mentioned an issue with my window, but it w department and she was incredible. I have brought my Kia to Danbury twice before this for service and had mentioned an issue with my window, but it was never fixed. When bringing it up to Morgan, she immediately looked into it and we were able to get the issue solved that day. Thank you Morgan! More

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Excellent service, customer service was excellent very easy in and out. The text updates are a nice add on as well. easy in and out. The text updates are a nice add on as well. More

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Jeff at Danbury Kia was excellent to work with. We were very happy with our experience and have been very happy with the car ever since. It had an issue with the seat on the day we drove it home. J We were very happy with our experience and have been very happy with the car ever since. It had an issue with the seat on the day we drove it home. Jeff got us into the service crew and they ordered a part and are on top of getting the issue resolved. Would fully recommend them to anyone. More

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Morgan provided great communication and customer service. She updated me upon arrival and helped to get me out earlier than expected. Thank you! She updated me upon arrival and helped to get me out earlier than expected. Thank you! More

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The service writers were very thorough with explaining everything. The mechanics were fast and efficient. Even fixed things I did not expect them to fix. Definitely my best experience in a dealership. everything. The mechanics were fast and efficient. Even fixed things I did not expect them to fix. Definitely my best experience in a dealership. More

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Friendly, hassle-free service as always from booking online, to text updates and easy pick-up when not waiting on site. online, to text updates and easy pick-up when not waiting on site. More

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