Kelvin Brito
Kelvin Brito at Danbury Kia

Kelvin Brito | Page 12

Service Coordinator

Danbury Kia

100A Federal Rd
Danbury, CT 06810

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5.0
636 Reviews
5.0

636 Reviews

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636 Reviews of Kelvin Brito

October 11, 2024

Dealership Rating
Employee Rating

Service department was extremely honest! Unlike Blasius Kia, they first discussed what my car needed and the cost without just doing unnecessary work. I truly appreciate their kindness and e More

by alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Danbury Kia responded

Thank you very much, Alicia!

September 27, 2024

Dealership Rating
Employee Rating

Exceptional service, courteous and quick. Kudos job well done. Can’t say enough good things about my experience. More

by Lpompilio11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Almonte, Erin Domenech, Daniel Schrameck, Joseph Setti

Sep 27, 2024

Danbury Kia responded

Thank you for choosing to service with us!

September 26, 2024

Dealership Rating
Employee Rating

Brought my car for a regular oil change service and a couple of other minor issues, including noise/squealing of brakes. Kelvin at the service center was super helpful. He remembered me from my previous More

by PD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Davis, Daniel Schrameck

Sep 27, 2024

Danbury Kia responded

Thank you, it was our pleasure to help!

September 22, 2024

Dealership Rating
Employee Rating

Car was serviced for oil change. Needed a few other things. Everything done in a timely and professional manner. Always treated respectfully! More

by Nonna
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 27, 2024

Danbury Kia responded

Thank you, it's our pleasure to serve you!

September 17, 2024

Dealership Rating
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Good, efficient service from Mr Setti and his staff. Appreciate the waiting area and more More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Setti

Sep 27, 2024

Danbury Kia responded

Thank you for servicing with us!

September 14, 2024

Dealership Rating
Employee Rating

The service department the gentleman was helpful and answered all questions showed me how to remotely start my car. More

by e.fernandez19976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Danbury Kia responded

Kelvin was very happy to help!

September 11, 2024

Dealership Rating
Employee Rating

Quick service completed in a timely manner. All the amenities needed were available while I waited. Another great experience at Danbury KIA! More

by JefAndrews
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Danbury Kia responded

It's our pleasure to serve you!

September 01, 2024

Dealership Rating
Employee Rating

I have been coming to Kia for quite some time now and not one time have I came and left disappointed. The customer service that I have recieved (Kelvin) each and everytime has always been welcoming and pleas More

by khaleya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Danbury Kia responded

We are very grateful you choose to service with us! Thank you!

August 26, 2024

Dealership Rating
Employee Rating

They were able to get my car in and out for some recall work very quickly, and the associates at the service center were very kind! However, a few days later I got an email saying that I had declined 4 ser More

by Ava Glen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 26, 2024

Danbury Kia responded

Apologies, Ava, but I was unable to locate an account under this name. Would you, please, reach out to us at customerservice@danburyauto.com, to let us know the name under which the vehicle was listed? Thank you

Aug 26, 2024

Danbury Kia responded

Not sure what you're referring to, but our system is set up so that any reminders for declined service would only be sent out after the advisor discussed it with the customer. So, if that didn't happen, we'd like to trace it and figure out why. You are certainly welcome to remain anonymous.

Aug 26, 2024

Ava Glen responded

The reason why I used a pseudonym is because I saw how you responded to other negative reviews. I didn't want my full legal name posted in what is supposed to be an anonymous forum. Again, the employees were cordial and kind, but I don't appreciate the bait and switch attempt.

August 25, 2024

Dealership Rating
Employee Rating

As always they are fantastic fixed my recall and did my maintenance and had my car back to me quickly and as promised More

by dspellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Danbury Kia responded

Thank you for choosing to service with us!

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