Service department was extremely honest!
Unlike Blasius Kia, they first discussed what my car needed and the cost without just doing unnecessary work. I truly appreciate their kindness and e
Unlike Blasius Kia, they first discussed what my car needed and the cost without just doing unnecessary work. I truly appreciate their kindness and explaining everything to me before doing any work. Your honesty is truly appreciated and goes a long way! I will do sales and service with Danbury Kia
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by alicia
Service Price Transparency
Oct 14, 2024 -
Danbury Kia responded
Thank you very much, Alicia!
Exceptional service, courteous and quick.
Kudos job well done. Can’t say enough good things about my experience.
Kudos job well done. Can’t say enough good things about my experience.
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by Lpompilio11
Service Price Transparency
Other Employees Tagged:
Christine Almonte, Erin Domenech, Daniel Schrameck, Joseph Setti
Sep 27, 2024 -
Danbury Kia responded
Thank you for choosing to service with us!
Brought my car for a regular oil change service and a
couple of other minor issues, including noise/squealing of brakes. Kelvin at the service center was super helpful. He remembered me from my previous
couple of other minor issues, including noise/squealing of brakes. Kelvin at the service center was super helpful. He remembered me from my previous interaction with him a couple of months ago (when I bought the car). The car was checked, serviced and my issue got fixed quickly. I was in and out within 2 hours. I was also able to work from their waiting room (great WiFi). I am very happy with Kelvin, Dan and this dealership.
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by PD
Service Price Transparency
Other Employees Tagged:
Kevin Davis, Daniel Schrameck
Sep 27, 2024 -
Danbury Kia responded
Thank you, it was our pleasure to help!
Car was serviced for oil change.
Needed a few other things. Everything done in a timely and professional manner. Always treated respectfully!
Needed a few other things. Everything done in a timely and professional manner. Always treated respectfully!
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by Nonna
Service Price Transparency
Sep 27, 2024 -
Danbury Kia responded
Thank you, it's our pleasure to serve you!
Good, efficient service from Mr Setti and his staff.
Appreciate the waiting area and more
Appreciate the waiting area and more
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by Mark
Service Price Transparency
Other Employees Tagged:
Joseph Setti
Sep 27, 2024 -
Danbury Kia responded
Thank you for servicing with us!
The service department the gentleman was helpful and
answered all questions showed me how to remotely start my car.
answered all questions showed me how to remotely start my car.
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by e.fernandez19976
Service Price Transparency
Sep 27, 2024 -
Danbury Kia responded
Kelvin was very happy to help!
Quick service completed in a timely manner.
All the amenities needed were available while I waited. Another great experience at Danbury KIA!
All the amenities needed were available while I waited. Another great experience at Danbury KIA!
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by JefAndrews
Service Price Transparency
Sep 11, 2024 -
Danbury Kia responded
It's our pleasure to serve you!
I have been coming to Kia for quite some time now and not
one time have I came and left disappointed. The customer service that I have recieved (Kelvin) each and everytime has always been welcoming and pleas
one time have I came and left disappointed. The customer service that I have recieved (Kelvin) each and everytime has always been welcoming and pleasant. The waiting area is fully equipped with coffee, wifi etc. All what is essential to make your wait extremely comfortable, although they get you in and out expeditiously. Overall the service is great!
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by khaleya2
Service Price Transparency
Sep 11, 2024 -
Danbury Kia responded
We are very grateful you choose to service with us!
Thank you!
They were able to get my car in and out for some recall
work very quickly, and the associates at the service center were very kind! However, a few days later I got an email saying that I had declined 4 ser
work very quickly, and the associates at the service center were very kind! However, a few days later I got an email saying that I had declined 4 services, most of which had already been taken care of at a different service center, but more importantly none of that had been brought to my attention at the end of my appointment. All they did was give me my receipt and let me know my car was all set. I appreciate the pleasant and efficient service, but I don't appreciate having that potentially important information being withheld. I feel like it was a tactic to get me to come back in, and it tells me that they didn't actually complete a full inspection of my car.
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by Ava Glen
Aug 26, 2024 -
Danbury Kia responded
Apologies, Ava, but I was unable to locate an account under this name.
Would you, please, reach out to us at customerservice@danburyauto.com, to let us know the name under which the vehicle was listed?
Thank you
Aug 26, 2024 -
Danbury Kia responded
Not sure what you're referring to, but our system is set up so that any reminders for declined service would only be sent out after the advisor discussed it with the customer.
So, if that didn't happen, we'd like to trace it and figure out why.
You are certainly welcome to remain anonymous.
Aug 26, 2024 -
Ava Glen responded
The reason why I used a pseudonym is because I saw how you responded to other negative reviews. I didn't want my full legal name posted in what is supposed to be an anonymous forum.
Again, the employees were cordial and kind, but I don't appreciate the bait and switch attempt.
As always they are fantastic fixed my recall and did my
maintenance and had my car back to me quickly and as promised
maintenance and had my car back to me quickly and as promised
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by dspellman
Service Price Transparency
Aug 26, 2024 -
Danbury Kia responded
Thank you for choosing to service with us!