Ken Bloss | Page 36

Bob made us feel very welcome and went over and beyond to help us make a decision on what color to pick. I will refer all my friends and family to see him if they need a car in the future. help us make a decision on what color to pick. I will refer all my friends and family to see him if they need a car in the future. More

by tnyletcher Verified Customer Verified Customer

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Loved working with Bob. He was so helpful. Thanks for a beautiful new car. Honda was very good with the Trade in price too. I am a 20 year customer. beautiful new car. Honda was very good with the Trade in price too. I am a 20 year customer. More

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New vehicle lease The entire staff was great to work with! I did not feel like I was being pressured in any way. I was treated very respectfully and professionally! The entire staff was great to work with! I did not feel like I was being pressured in any way. I was treated very respectfully and professionally! More

by sheriekay Verified Customer Verified Customer

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Great. Rodger Loveing gives great service and the Honda CRV is a solid product. Vehicle I wanted was in stock and all the paperwork was taken care of prompt Rodger Loveing gives great service and the Honda CRV is a solid product. Vehicle I wanted was in stock and all the paperwork was taken care of promptly More

by iundchris Verified Customer Verified Customer

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1st contact My wife and I met with Scott Allen and had over the course of 3 days spoke also with Rodger Loveing. Our experience was great, both of these men answ My wife and I met with Scott Allen and had over the course of 3 days spoke also with Rodger Loveing. Our experience was great, both of these men answered all questions and directed us in a no nonsense manner as to what vehicles would best fit our needs. We bought 2 vehicles in those 3 days. Can't say enough about these two Men. Both finance officers we worked with were great as well, explaining in detail the mound of paperwork needed without confusing us. Thanks ….. More

by mpace1457 Verified Customer Verified Customer

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Best salesman I have ever met in my entire life Brandon helped me get into a 2020 civic SI when no other dealership could. he was kind, courteous, funny, great looking, and had the best smile in the Brandon helped me get into a 2020 civic SI when no other dealership could. he was kind, courteous, funny, great looking, and had the best smile in the business. I would recommend buying a car from Brandon, and Basney Honda Whether you want a new or used car. Thanks for the car! -Brandon Wilson More

by Brandon Wilson Verified Customer Verified Customer

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Outstanding experience It took four hours, a new salesman and a fantastic manager, Jay Barney to make a deal. I enjoyed every minute of it. I felt like I was treated with It took four hours, a new salesman and a fantastic manager, Jay Barney to make a deal. I enjoyed every minute of it. I felt like I was treated with respect and excellent customer service! There is a reason I keep going back there to get my vehicles and it starts with Jay Barney and ends with the salesman. Looking forward to my next purchase which will happen at Basney More

by klondon15 Verified Customer Verified Customer

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New Honda lease Got a great car for a great price all while getting great service. 10/10 would recommend if you are looking for a new or used car. Got a great car for a great price all while getting great service. 10/10 would recommend if you are looking for a new or used car. More

by matt3_futa Verified Customer Verified Customer

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Buyer Beware- Will tell you anything to make the sale Purchased my 2015 Chevy Suburban here 5 weeks ago. Noticed something wrong with the turn signals and transmission. As part of the deal, both were supp Purchased my 2015 Chevy Suburban here 5 weeks ago. Noticed something wrong with the turn signals and transmission. As part of the deal, both were supposed to be fixed. First trip to service, they flushed the transmission fluid and installed new filter, said that should fix the problem. It did not. Brought the car back the next week, the turn signals were fixed however the transmission was not. They kept my car an entire week, sent it over to their Chevy Dealership. Informed me the transmission fluid was a quart low and it just needed a computer update. This again did not fix the problem. Took it to Summit City Chevrolet in Fort Wayne and it quickly was diagnosed with a bad torque converter. $1700.00 to replace. Called Basney's Service Manager and after several conversations, we were told sorry your on your own - its not our problem. I feel they knew this all along and didn't want to put any money into fixing it as they already had the sale. We will pursue further through our attorney but shouldn't have to. Buying a new car should have been an exciting fun time and Basney Service has turned it into a nightmare. Side Note- if I didn't have to deal with the service center this dealership would have been 5 star earned our loyalty. Ken and Patrick were wonderful. Ken in particular went above and beyond to help us with affordable financing. More

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No pressure and good support Our 2007 Accord's exhaust system failed, and Matt gave us a clear picture of what was wrong and some less expensive options. Fixing it would have cos Our 2007 Accord's exhaust system failed, and Matt gave us a clear picture of what was wrong and some less expensive options. Fixing it would have cost more than the car was worth, so we wound up trading in the vehicle. Brian Smith suggested a nice 2013 Accord and we're happy with the price and speed of the transaction. More

by mlieberm Verified Customer Verified Customer

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