Ken Bloss | Page 36

Best salesman I have ever met in my entire life Brandon helped me get into a 2020 civic SI when no other dealership could. he was kind, courteous, funny, great looking, and had the best smile in the Brandon helped me get into a 2020 civic SI when no other dealership could. he was kind, courteous, funny, great looking, and had the best smile in the business. I would recommend buying a car from Brandon, and Basney Honda Whether you want a new or used car. Thanks for the car! -Brandon Wilson More

by Brandon Wilson Verified Customer Verified Customer

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Outstanding experience It took four hours, a new salesman and a fantastic manager, Jay Barney to make a deal. I enjoyed every minute of it. I felt like I was treated with It took four hours, a new salesman and a fantastic manager, Jay Barney to make a deal. I enjoyed every minute of it. I felt like I was treated with respect and excellent customer service! There is a reason I keep going back there to get my vehicles and it starts with Jay Barney and ends with the salesman. Looking forward to my next purchase which will happen at Basney More

by klondon15 Verified Customer Verified Customer

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New Honda lease Got a great car for a great price all while getting great service. 10/10 would recommend if you are looking for a new or used car. Got a great car for a great price all while getting great service. 10/10 would recommend if you are looking for a new or used car. More

by matt3_futa Verified Customer Verified Customer

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Buyer Beware- Will tell you anything to make the sale Purchased my 2015 Chevy Suburban here 5 weeks ago. Noticed something wrong with the turn signals and transmission. As part of the deal, both were supp Purchased my 2015 Chevy Suburban here 5 weeks ago. Noticed something wrong with the turn signals and transmission. As part of the deal, both were supposed to be fixed. First trip to service, they flushed the transmission fluid and installed new filter, said that should fix the problem. It did not. Brought the car back the next week, the turn signals were fixed however the transmission was not. They kept my car an entire week, sent it over to their Chevy Dealership. Informed me the transmission fluid was a quart low and it just needed a computer update. This again did not fix the problem. Took it to Summit City Chevrolet in Fort Wayne and it quickly was diagnosed with a bad torque converter. $1700.00 to replace. Called Basney's Service Manager and after several conversations, we were told sorry your on your own - its not our problem. I feel they knew this all along and didn't want to put any money into fixing it as they already had the sale. We will pursue further through our attorney but shouldn't have to. Buying a new car should have been an exciting fun time and Basney Service has turned it into a nightmare. Side Note- if I didn't have to deal with the service center this dealership would have been 5 star earned our loyalty. Ken and Patrick were wonderful. Ken in particular went above and beyond to help us with affordable financing. More

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No pressure and good support Our 2007 Accord's exhaust system failed, and Matt gave us a clear picture of what was wrong and some less expensive options. Fixing it would have cos Our 2007 Accord's exhaust system failed, and Matt gave us a clear picture of what was wrong and some less expensive options. Fixing it would have cost more than the car was worth, so we wound up trading in the vehicle. Brian Smith suggested a nice 2013 Accord and we're happy with the price and speed of the transaction. More

by mlieberm Verified Customer Verified Customer

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Awesome Service I literally bought a car in about 30min. Picked the car I wanted and then went to lunch. Came back and all was ready, signed a few sheets and done. I literally bought a car in about 30min. Picked the car I wanted and then went to lunch. Came back and all was ready, signed a few sheets and done. More

by sgaglio76 Verified Customer Verified Customer

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Best in class Worked with Bob who was very knowledgeable and easy to work with. No pressure and easy to work with. Ken took care of the financing for me and laid ou Worked with Bob who was very knowledgeable and easy to work with. No pressure and easy to work with. Ken took care of the financing for me and laid out the options for warranties in a very professional manner. Thanks Team More

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Great Experience The salesman was very responsive and helpful. The whole process was very smooth. I would recommend Basney Honda to anyone that is shopping for a new The salesman was very responsive and helpful. The whole process was very smooth. I would recommend Basney Honda to anyone that is shopping for a new car. More

by mrmiller3435 Verified Customer Verified Customer

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Great service, no hassle straight forward deal Second new car purchased from basney, Jay Basney did reat job both times, gave car specifications & he gave price no hassle or try to sell features no Second new car purchased from basney, Jay Basney did reat job both times, gave car specifications & he gave price no hassle or try to sell features not needed. Bryan Smith was responsive on vehicle pick up & attending to details. More

by plgasper Verified Customer Verified Customer

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Buying new car! Very easy....salesman was excellent and customer service is great. Friendly....and took our photo after the deal with the new car. Would definitely re Very easy....salesman was excellent and customer service is great. Friendly....and took our photo after the deal with the new car. Would definitely recommend. More

by mweber5 Verified Customer Verified Customer

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