Ken Brown
Ken Brown at Family Ford of Enfield

Ken Brown | Page 16

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
565 Reviews
4.7

565 Reviews

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565 Reviews of Ken Brown

March 27, 2024

Dealership Rating
Employee Rating

Fast friendly service. Amazing place. I was amazed actually. I never been to a dealer cause I got overcharged. But I figured I'll give your place a try. I was amazed. The p More

by marjorieinsixiengmay
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jul 05, 2024

Family Ford of Enfield responded

Thank you, Marjorie, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future.

March 14, 2024

Dealership Rating
Employee Rating

They take the service of my car very serious and always have safety a priority More

by jbdangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Family Ford of Enfield responded

Thank you so much for your kind words for Ken, and for taking the time to leave us this wonderful feedback!

March 08, 2024

Dealership Rating
Employee Rating

As usual, it was a very good experience, courteous, polite, and informative Will be back again More

by CHART2424
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Mar 08, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

March 06, 2024

Dealership Rating
Employee Rating

Long time customer. Great service Friendly staff, would recommend to friends and family. Always a pleasant experience. More

by CTGOLFNUT
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Mar 06, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 05, 2024

Dealership Rating
Employee Rating

Great employee and great service! Ken is a great employee and the service is always done well and on-time! More

by Lori Bilodeau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Mar 05, 2024

Family Ford of Enfield responded

Thank you., Lori, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

March 03, 2024

Dealership Rating
Employee Rating

Everything was great. Very easy and pain free experience All of the employees were friendly and helpful the service was fast and good quality More

by mansfield718
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Mar 04, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 01, 2024

Dealership Rating
Employee Rating

I brought my truck there were three recalls scheduling was simple and I'm very happy with my truck and the service More

by Jackcarloliphant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jul 08, 2024

Family Ford of Enfield responded

Thank you, Jack, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 17, 2024

Dealership Rating
Employee Rating

Easy to make appointment great service In and out no waiting. Quick and efficient service. More

by mwilson25
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 19, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2024

Dealership Rating
Employee Rating

I had to have some work done on my vehicle, and Ken was absolutely amazing. More

by charles.travali
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 07, 2024

Family Ford of Enfield responded

It has been a pleasure serving you, Charles. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield!

February 06, 2024

Dealership Rating
Employee Rating

It was for a tail light reprogrammed , every one was very nice ????, Ken is very pleasant to do business with More

by Lowfat40
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 06, 2024

Family Ford of Enfield responded

Thank you! Ken and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

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