Ken Cestero Campos | Page 13

Very disappointed with the long wait for my service to be completed. Then after paying and leaving, the next day check engine light came on and I had to come back and pay to have an engine air pressure hose completed. Then after paying and leaving, the next day check engine light came on and I had to come back and pay to have an engine air pressure hose leak fixed. I felt this was due to poor mechanic workmanship on the original work performed and was made to pay another fee for the repair. More

by fpadilla7wfwf Verified Customer Verified Customer

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Great customer service that works very hard to achieve total satisfaction from their customers. I would return total satisfaction from their customers. I would return More

by peter.maniscalco Verified Customer Verified Customer

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They were very kind and truly worked with us to find what we needed and what we we wanted we needed and what we we wanted More

by NEWYORKASIA97 Verified Customer Verified Customer

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Rockland Chrysler was great to work with. Smooth and straight forward. Will definitely go there when I'm due for a new car again. Smooth and straight forward. Will definitely go there when I'm due for a new car again. More

by MARKGONZ1980 Verified Customer Verified Customer

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Everyone was kind, professional, and accommodating. I was in and out in a short amount of time! I was in and out in a short amount of time! More

by ehandler5382 Verified Customer Verified Customer

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Entire service department is awesome! Director Lehey Had me back on the road in two shakes of a tail! Thank You RCJD!! You Guys Rock!! Director Lehey Had me back on the road in two shakes of a tail! Thank You RCJD!! You Guys Rock!! More

by AnthonyDuke84 Verified Customer Verified Customer

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Andrew is a great salesman. Andrew made the process smooth. He was attentive and accommodating to my needs. This was a pleasant car buying experience. Andrew made the process smooth. He was attentive and accommodating to my needs. This was a pleasant car buying experience. More

by CHRIS Verified Customer Verified Customer

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Extremely Poor Customer Service. The vehicle information systems stated #2 Valve Misfire. The diagnostic had taken 60 hours to complete. The extended warranty took 72 hours, includin The vehicle information systems stated #2 Valve Misfire. The diagnostic had taken 60 hours to complete. The extended warranty took 72 hours, including weekends. Once the diagnostic plan and warranty outcome was confirmed, the repairs took 20 days to complete. The initial adviser went out for a medical reason which was disclosed on his voice mail with a referral to another adviser who never returned my calls. Upon arrival at the vehicle, I was told to see the cashier. To this date, no one explained what was actually done. I referred to the recipe to see what was performed. I called the adviser and left a message in regard to the three wire harnesses left resting on the engine block. The harness clips were removed and not replaced. Again, no one returns my calls. This is the poorest service I have ever received at a dealership. I think it is time to transition to another brand of vehicles. More

by wwpowell Verified Customer Verified Customer

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I had a really wonderful experience. Very quick to get paperwork completed and worked with me to get a payment I could afford. Very quick to get paperwork completed and worked with me to get a payment I could afford. More

by KATHLEENDOWLING32 Verified Customer Verified Customer

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The staff representative customer Rocklanld Chrysler Dealership at Nanuet, Doing a great service. The very nice , friendly, attentive, helpful, Kind, thank you! Again for a great job keep going ⭐️💯 Dealership at Nanuet, Doing a great service. The very nice , friendly, attentive, helpful, Kind, thank you! Again for a great job keep going ⭐️💯 More

by maroseka Verified Customer Verified Customer

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