Ken Cobb | Page 12

Outstanding Employee...reason we keep returning We have been the proud owners of a Toyota product for the last several years. Not only does Toyota make a great product, but Fred Anderson is fortuna We have been the proud owners of a Toyota product for the last several years. Not only does Toyota make a great product, but Fred Anderson is fortunate in having a most outstanding employee, Ken Cobbs. He has continually been the main reason we and our family members return to Fred Anderson. He is truly an asset to the company and to its customers. He is a gentleman at all times, exhibiting his knowledge, most pleasant manner, customer care and concern everyday and in every circumstance. He goes out of his way to make sure the customer is satisfied in every manner and there is no limit to his ability to met every customer need. We have been so fortunate in maintaining a relationship with Mr. Cobb. He is the reason that we have the privilege of driving an outstanding vehicle each day. We look forward to dealing with Mr. Cobb in the near future and I know many others feel the same. What a great investment Fred Anderson Toyota has in Ken Cobb in his ability and performance as a top employee. Angelo and Marie Milazzo More

Helpful 1

Report | Print

reassuring and helpful experience On July 26th I took my 2009 Camry in because it was making a funny noise. The service adviser, Chris R. came and told me news that was devastating. On July 26th I took my 2009 Camry in because it was making a funny noise. The service adviser, Chris R. came and told me news that was devastating. My engine, with just 69,200 miles was shot! It would cost several thousand dollars to repair! I was numb, angry and in a complete state of shock. I asked him what they would give me on a trade for a new Camry. I got more bad news! Chris brought me to Jeff Teague to talk about getting a new car. Jeff was very calming and reassuring. We looked at cars and talked about pricing. I was impressed with Jeff's honesty and willingness to help me in this dreadful situation. At one point when Jeff had stepped away, the sales manager, Ken Cobb came to me and shook my hand and told me they were all going to help me in this bad situation. I was so surprised by his kindness. After Jeff and I had settled on the price and the payments I was taken to Scott Kline in finance. Scott too was kind friendly and very helpful. July 26th was a long stressful day for me, but the people I dealt with took away a lot of the pain and shock of what I was going through More

Helpful 2

Report | Print

Great Car Buying Experience This goes down as the easiest Car Buying Experience I've ever had. I didn't have to do or hear no verbal JUDO, no walking off, well let me see what t This goes down as the easiest Car Buying Experience I've ever had. I didn't have to do or hear no verbal JUDO, no walking off, well let me see what the manager says crap. The salesmen Jim Amerson and Justin Heilman were wonderful. I am not always easy to please, so kudos to them. The manager Ken Cobb has good hand shake and looks you in the eye, not all Auto dealers can do that lol. The FI guy Robert Powell "Jersey" beat my credit union for the best rate, good job by him. I know a little about the car business because my dad sold for 40 years. You want a good price honest people give these folks a holla. I have 3 Toyota dealerships within a hour of me, they all try to commit a felony by robbing you on the lot. I drove 4 hours to these guys, well worth it! More

Helpful 1

Report | Print

Stress free and very timely. I had the pleasure of having Steven Bradby as my salesman and had a great experience. He was very knowledgeable and the process painless. I had a grea I had the pleasure of having Steven Bradby as my salesman and had a great experience. He was very knowledgeable and the process painless. I had a great experience and would definitely recommend it. I do not want to forget the finance department, Robert Powell was great to deal with as well. More

Helpful 1

Report | Print

Exceeded My Expectations!!! Although I have purchased several cars in the past 30 years, but never have I had the awesome experience that I had when purchasing my 2016 Camry fro Although I have purchased several cars in the past 30 years, but never have I had the awesome experience that I had when purchasing my 2016 Camry from Fred Anderson.They listen to me and then worked very diligently to fulfill my request. In the end Stephanie Johns and the entire Fred Anderson Toyota Team exceeded all of my expectations!!! More

Helpful 2

Report | Print

Prius C 3 We wanted a small hybrid hatchback for city driving and Steven Bradby showed us the Prius C , which is exactly the car we wanted. We also wanted a bac We wanted a small hybrid hatchback for city driving and Steven Bradby showed us the Prius C , which is exactly the car we wanted. We also wanted a backup camera and he arranged to install it. We are pleased with the car and the service we received at the dealership. More

Helpful 1

Report | Print

Jan crow a terrific dealer! Jan crow helped us with towing our Prius to Fred Anderson. She had patience and was knowledgeable about the RAV 4. There was no pressure to buy the RA Jan crow helped us with towing our Prius to Fred Anderson. She had patience and was knowledgeable about the RAV 4. There was no pressure to buy the RAV; she answered all the questions we had about the RAV.she called two days later to see if we had any problems with the new car and again stated if we needed any advice to just call her. More

Helpful 1

Report | Print

Excellent experience at Fred Anderson Toyota They have a great inventory. Carl Anderson my sales person was awesome. Rashanda was professional, friendly and a joy to deal with. The staff was fr They have a great inventory. Carl Anderson my sales person was awesome. Rashanda was professional, friendly and a joy to deal with. The staff was friendly, knowledgable and professional. Overall great experience. More

Helpful 1

Report | Print

Exceptional service! I received excellent service in getting my new truck. The staff went above and beyond to get me the price range that I was looking for. I received excellent service in getting my new truck. The staff went above and beyond to get me the price range that I was looking for. More

Helpful 1

Report | Print

Not your typical car salesman For someone buying a car for the first time I can't say enough about the positive experience I had at Fred Anderson with Jody. He listened and offered For someone buying a car for the first time I can't say enough about the positive experience I had at Fred Anderson with Jody. He listened and offered suggestions to make sure I got the best fit for me. He never tried to sell me something I didn't need and as a first time car buyer that is very appreciated. He followed up throughout the process to make sure I had everything I needed and even called me a few days after purchasing my new car to see how I liked it. I couldn't ask for a more positive car buying experience. More

Helpful 1

Report | Print