Dealer Reviews
Cars for Sale
Dealer Log In
Ken Costa
154 Reviews
Born and Raised in the bay area, Great Customer Service Skills, Professional Business Management, Passionate in helping customers to achieve the vehicle that best fits the needs of the family. and future buyers in the family Looking forward to hearing from you to give you the best overall purchase experience Thank you
Read moreIndustry Experience
36 yrs, 11 mos
Languages Spoken
English
154 Reviews
Write a Review
154 Reviews of Ken Costa
Verified Customer
April 17, 2023
Amable diligente completo seguro amplio en sus instalaciones bien inventario garantía extendida carros con pocas millas coediales instalaciones bien inventario garantía extendida carros con pocas millas coediales More
by cyorvich
Other Employees Tagged: Kenneth Eduvala
April 01, 2023
This is our sixth purchase from Fremont Toyota and our overall experience fantastic Ken Costa. overall experience fantastic Ken Costa. More
by LMS42012
Other Employees Tagged: Robert Taguinod , Ken Costa Sold us our 2023 Toyota Tacoma Trucks Double Cab SR5 4WD
February 03, 2023
Perfect experience. Thank you for delivering on your promise. I’ve been waiting for a car for at least 1 year with another dealership and you delivered as promised. I am Thank you for delivering on your promise. I’ve been waiting for a car for at least 1 year with another dealership and you delivered as promised. I am a very happy customer. More
by nsantiag
Other Employees Tagged: Kourosh Ehsani, Kuldeep Brar, Raffi Hashemi, Robert Taguinod, Simon Dharmawan, Veer Singh, MAGALE CRANDALL , Mark Obee, Ashley Onzo
September 04, 2022
They did everything they could to get me the truck that I wanted, better than Fairfield dealership tried. wanted, better than Fairfield dealership tried. More
by ERICCULPEPPER69
Other Employees Tagged: Kenneth Eduvala, Robert Taguinod
June 26, 2022
I came in inquiring about a RAV4 Prime. The guy who greeted me was nice and told me they probably didn't have any in their inventory but he could check. I was interested in making a deal an The guy who greeted me was nice and told me they probably didn't have any in their inventory but he could check. I was interested in making a deal and driving away with a new car if they did have one. The guy he brought me to, who said his name was Ken, was by far the rudest person I've ever encountered at this dealership and by far the worst salesman I've encountered at *any* dealership. He told me, very flatly, that they didn't have any and that there was a waiting list for them. His tone was condescending and aggressive. Despite this, I asked about how I might be able to test drive one to get a feel for how I might like it before I committed to ordering one with a 4+ month lead time and replied "good luck"... What? How about some professional courtesy. No attempt to upsell me or get me to try other cars, no attempt to search for inventory from other dealerships, nothing. I was so disgusted at this lack of customer service that I walked away immediately. Fremont Toyota has always been a bit of a joke. The last time I tried to buy a car here, the salespeople couldn't tell me any facts about the cars I was interested in. This latest attempt takes the cake, though. Not just incompetence, but outright malice. Never buying a car from here, ever. I suggest everyone else avoid them too More
by Cprius
May 05, 2022
The entire process was professional, fair, honest and very consumer centered. My sales person kept me updated on the car’s arrival and walked me through the purchase procedure I rushed and thoroughly. very consumer centered. My sales person kept me updated on the car’s arrival and walked me through the purchase procedure I rushed and thoroughly. More
by KMEIR
Other Employees Tagged: Tan Hoang, Robert Taguinod
December 03, 2021
Ken Costa went above and beyond to help me get the exact 4Runner model I wanted during a challenging time. There’s a supply shortage these days so it wasn’t easy but would Ken’s help we mad it happen! 4Runner model I wanted during a challenging time. There’s a supply shortage these days so it wasn’t easy but would Ken’s help we mad it happen! More
by JEFF@DRONESTUDIOS.ORG
Other Employees Tagged: Robert Taguinod
November 12, 2021
Friendly customer service center- runs efficiently. First leased my vehicle and recently purchased it at end of lease. So pleased with Toyota in lease and service maintenance. First leased my vehicle and recently purchased it at end of lease. So pleased with Toyota in lease and service maintenance. More
by SUSANAGUIAR510
