Ken Costa
Ken Costa at Fremont Toyota

Ken Costa | Page 7

Internet Sales Manager

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

Contact Me
4.9
155 Reviews

Born and Raised in the bay area, Great Customer Service Skills, Professional Business Management, Passionate in helping customers to achieve the vehicle that best fits the needs of the family. and future buyers in the family Looking forward to hearing from you to give you the best overall purchase experience Thank you

Industry Experience

37 yrs

Languages Spoken

English English

4.9

155 Reviews

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155 Reviews of Ken Costa

November 12, 2021

Dealership Rating
Employee Rating

Friendly customer service center- runs efficiently. First leased my vehicle and recently purchased it at end of lease. So pleased with Toyota in lease and service maintenance. More

by SUSANAGUIAR510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Fremont Toyota responded

That's great to hear, Susan! Thank you for sharing your feedback with us. We are proud to be entrusted with your service. We hope to see you again for your future service needs!

October 28, 2021

Dealership Rating

Disappointed with Toyota. Being a first time buyer with the sales and car service I received. More

by JERIBARELA
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 29, 2021

Fremont Toyota responded

Hi- we appreciate your honest feedback. It’s really unfortunate to read that your car buying and servicing experience did not meet your expectations. We’d really like to learn more about your experience with us. Additionally, we’d appreciate the opportunity make this right, would you kindly reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com so that we may discuss this further? Please know that we value your business with us and look forward to speaking with you soon.

October 06, 2021

Dealership Rating
Employee Rating

Ken Costa was very transparent and helpful throughout the process of our Rav4 Prime XSE. Would recommend Ken and his team at Fremont Toyota to any one looking for a new car without the stereotypical dealersh More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

Oct 06, 2021

Fremont Toyota responded

We appreciate your kind, detailed review, Dave! It's fantastic to hear that Ken was transparent and helpful, as that's our aim here at Fremont Toyota. We're glad you chose us for your next vehicle purchase and look forward to taking care of you in the future. Congrats on the new Rav4, we wish you many miles of safe and happy driving.-Your Fremont Toyota team.

September 10, 2021

Dealership Rating

The best service , finance people and our sales person were awesome . . I have a Camry the year 2000 and it’s still good so I took my daughter here to purchase a brand new Camry More

by CAR_GODINEZ@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kourosh Ehsani

Sep 13, 2021

Fremont Toyota responded

Thank you so much for your feedback on our team! We're very happy to hear that they were able to deliver the best service and help you find a brand new Camry. Thank you again for your review, and we hope you have a wonderful week!

August 27, 2021

Dealership Rating
Employee Rating

I a was able to make an appointment very easily. However, i was asked if i wanted my car vacuumed and I specified yes and it did not get done. The same thing happened on my last appointment and it didn't get More

by MORMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 27, 2021

Fremont Toyota responded

Thank you for letting us know about your service experiences with us. We are disappointed to learn that your time with us did not meet your expectations. At our dealership we take customer satisfaction very seriously, and because of that, we will use your feedback to improve our operations from all aspects of service. In addition to this, we would like to make this up with you. Please reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com so that we can make this right. We appreciate your business and look forward to the opportunity to show our appreciation.

July 09, 2021

Dealership Rating
Employee Rating

Ken was very friendly and did his best to service me. Good service and they try their best to service client. Keep it up, everyone! More

by ONGBEATRICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

Jul 09, 2021

Fremont Toyota responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Fremont Toyota team.

June 25, 2021

Dealership Rating
Employee Rating

Very good customer service. Finally got my car, in the moment. So many place is out of the cars. And i just the one i want. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

Jun 29, 2021

Fremont Toyota responded

Thanks for the kind words, Ken! We are delighted to hear that you had a great experience with our team. Come back and see us again soon!

June 16, 2021

Dealership Rating
Employee Rating

Ken and Laurie were helpful and very easy to work with. They made the whole process really stress free and easy which was important to me coming from overseas and this being my first car purchase in the US More

by HOLGORDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Igaribay

Jun 18, 2021

Fremont Toyota responded

Thank you for leaving us this great review! Ken and Laurie are great assets to our team and were more than happy to help! Please let us know if there is anything else we can do for you, and enjoy your new vehicle!

June 02, 2021

Dealership Rating

I was looking for a Tacoma and saw a lifted Tacoma in Fremont Toyota. It was almost exactly what I was looking for. The only issue, it was $16000 over MSRP considering the add-ons was still pretty expens More

by Mr. Brown
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kourosh Ehsani

Jun 03, 2021

Fremont Toyota responded

Thank you for taking the time to describe your experience at our dealership. Customer satisfaction is very important to us and we're disappointed to know that we did not meet your expectations regarding the pricing of your truck. We’d be happy to discuss this further, and encourage you to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you again.

May 27, 2021

Dealership Rating
Employee Rating

The sales staff were cordial and extremely helpful through the whole process. Ken Costa went out of his way to find the exact car we needed. Sales management and the financial team found the perfect p More

by PEVAPAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

May 27, 2021

Fremont Toyota responded

Paul, thanks for letting Ken and the team work with you. We're glad you're enjoying the new Toyota, and we hope we can see you back again in the future!

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