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Ken Delk
426 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
426 Reviews
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426 Reviews of Ken Delk
December 21, 2011
It was a pleasant experience. Ken was very knowledgable and helpful to us. We would definitely recommend him to family or friends that are looking for a BMW. and helpful to us. We would definitely recommend him to family or friends that are looking for a BMW. More
by alisonnottingham
Other Employees Tagged: Ken Delt
December 19, 2011
Ken did a great job in helping me purchase my new vehicle. He was able to find exactly the vehicle I was looking for and the price to match! vehicle. He was able to find exactly the vehicle I was looking for and the price to match! More
by ChrisCAVS
Other Employees Tagged: Ken Delk and Frank Steffen
December 17, 2011
Jim did outstanding job with service on our BMW, we traded My wife was so impressed with the loaner, "she just had to buy it" However it was Ken's working with her that sealed the sale. BOTH of th traded My wife was so impressed with the loaner, "she just had to buy it" However it was Ken's working with her that sealed the sale. BOTH of these employees did an outstanding job for us and Gainly More
by RGSchuster
Other Employees Tagged: Jim in service Ken Delk in sales
December 04, 2011
Great experience very friendly. Very knowledgeable there was an excellent selection of cars the detail shop did an excellent job they were very proactive with our business relationship was an excellent selection of cars the detail shop did an excellent job they were very proactive with our business relationship More
by Sossakow
Other Employees Tagged: Ken Delk, Frank Steffen
November 26, 2011
My experience with Ganley BMW and its employees was excellent. Ken Delk and Mike Hall were friendly, informative and knowledgeable. I would definitely consider another car purchase from them. excellent. Ken Delk and Mike Hall were friendly, informative and knowledgeable. I would definitely consider another car purchase from them. More
by mjcowett
Other Employees Tagged: Ken Delk, Mike Hall
November 24, 2011
Ken was excellent. And the deal was great. The employees took time to go over all the options of the car and explain everything in terms I could understand. took time to go over all the options of the car and explain everything in terms I could understand. More
by Bmlobo
Other Employees Tagged: Ken Delk
November 22, 2011
This is my third vechile purchased from this Dealership. Everyone from the Sales Associate through Service has always given service up and beyond what I expected. They are a GREAT group and I highly recomm Everyone from the Sales Associate through Service has always given service up and beyond what I expected. They are a GREAT group and I highly recommend them. More
by SALoutz
Other Employees Tagged: Ken Delk
November 18, 2011
Mr. Delk provided me with all the knowledge necessary in leasing my new vehicle. He was attentive to what I wanted in a vehicle and helped me find the exact car I was looking for. leasing my new vehicle. He was attentive to what I wanted in a vehicle and helped me find the exact car I was looking for. More
by kavel1
Other Employees Tagged: Ken Delk
November 18, 2011
Service and attention to detail was excellence. Ken Delk was very timely and responsive throughout the process. The whole team, service, finance and sales worked together well in delivering my car. A great was very timely and responsive throughout the process. The whole team, service, finance and sales worked together well in delivering my car. A great team! More
by Jdb47c
Other Employees Tagged: Ken Delk
November 13, 2011
This is my third vehicle from Ganley BMW having worked with Client Advisor, Ken Delk from the start. Ken is certainly knowledgeable about the brand, but my experience goes beyond that. Sometimes the smal with Client Advisor, Ken Delk from the start. Ken is certainly knowledgeable about the brand, but my experience goes beyond that. Sometimes the smallest details carry the most weight; as having a window decal with significant sentimental value transferred to my new car without my asking...thanks for that Ken! Further, I had a specific color and interior in mind, and though it took some doing, Ken was able to locate the vehicle in another state and had it delivered as promised. In working with Finance Manager, Mike Hall for the first time, I found him to be both professional and courteous. He advised me of the "add-on" protection options available but was never pushy, which made for an overall good experience. There are many dealerships with whom I could do business. For me, customer service is an important factor in the process. All things considered, as long as I drive the BMW brand and Ken is a part of the team, I will definitely be a Ganley client. A. Johnson More
by AJohnson3
Other Employees Tagged: Ken Delk, Mike Hall
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