Ken Delk | Page 42

Im from Detroit Michigan and drove over 3 hours to purchase my new BMW X3 from Ken Delek at Ganley BMW. There was plenty of BMW dealers I could have choosen to do business with that where closer, but purchase my new BMW X3 from Ken Delek at Ganley BMW. There was plenty of BMW dealers I could have choosen to do business with that where closer, but the drive from Detroit to Cleveland was well worth it to purchase my new Vehicle. When I initially started looking to purchase my new vehicle, I visited a few local BMW dealers in the Detroit area, and they just left a bad taste in my mouth. There was no negotiation in the price, and I was told that the X3 was one of the best selling vehicles and it was a take or leave it price. The dealer in Detroit literally told me that the X3 was in such tight supply, if I didn't buy it, they would sell it to someone else. Needless to say, I walked out and let them sell the vehicle to someone else at full price. At this point, I was really considering not purchasing a BMW at all and was looking at purchaing the Ford Edge. I knew deep inside that the Ford Edge was going to compair to the BMW, and instead of trying to second guess myself, I decided just to go ahead and give BMW a second chance. I did some research on the internet, and got several quotes for the X3 from several BMW dealers that where within drving distance of my home. After doing my research and compairing prices, Ken Delk and Frank Steffen at Ganley BMW had given me the best price. I figured I had saved about $3,000 compaired to some of the other dealers I had gotten prices from. Initially I had made contact with the General manager Frank Steffen, and from there Ken Delek helped ansewer all my questions and guided me through the entire sales process. I have purchased several vehicles over the years and I would probably say that Ken is one of the best people I have ever had the pleasure of doing business with. He is very professional and there was absolutly no pressure during the entire sales process. What I believe really made the difference was what happened after the sale. Usually when you get a new car, they hand you the keys and you drive away. I was really impressed with the amount of time Ken spent with us to show us all the new features such as setting up the integration of our smart phone with the navagation system. He even programmed in his own personal cell phone number into the system so we could call him if we had questions on how to use something. The dealership closed at 9pm, and Ken stayed with us well after closing, to make sure we where confident enough to use all the new features before he allowed us to leave. I would deffinitly recommend Ken Delek at Ganley BMW to anyone looking to purchase a new BMW. Thank You Ken Claude G. More

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Ken was extremely helpful and went out of his way to make me feel comfortable. The sales process was effortless and I'm sure it is all because of his planning and care. me feel comfortable. The sales process was effortless and I'm sure it is all because of his planning and care. More

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It was a pleasant experience. Ken was very knowledgable and helpful to us. We would definitely recommend him to family or friends that are looking for a BMW. and helpful to us. We would definitely recommend him to family or friends that are looking for a BMW. More

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Ken did a great job in helping me purchase my new vehicle. He was able to find exactly the vehicle I was looking for and the price to match! vehicle. He was able to find exactly the vehicle I was looking for and the price to match! More

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Jim did outstanding job with service on our BMW, we traded My wife was so impressed with the loaner, "she just had to buy it" However it was Ken's working with her that sealed the sale. BOTH of th traded My wife was so impressed with the loaner, "she just had to buy it" However it was Ken's working with her that sealed the sale. BOTH of these employees did an outstanding job for us and Gainly More

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Great experience very friendly. Very knowledgeable there was an excellent selection of cars the detail shop did an excellent job they were very proactive with our business relationship was an excellent selection of cars the detail shop did an excellent job they were very proactive with our business relationship More

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My experience with Ganley BMW and its employees was excellent. Ken Delk and Mike Hall were friendly, informative and knowledgeable. I would definitely consider another car purchase from them. excellent. Ken Delk and Mike Hall were friendly, informative and knowledgeable. I would definitely consider another car purchase from them. More

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Ken was excellent. And the deal was great. The employees took time to go over all the options of the car and explain everything in terms I could understand. took time to go over all the options of the car and explain everything in terms I could understand. More

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This is my third vechile purchased from this Dealership. Everyone from the Sales Associate through Service has always given service up and beyond what I expected. They are a GREAT group and I highly recomm Everyone from the Sales Associate through Service has always given service up and beyond what I expected. They are a GREAT group and I highly recommend them. More

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Mr. Delk provided me with all the knowledge necessary in leasing my new vehicle. He was attentive to what I wanted in a vehicle and helped me find the exact car I was looking for. leasing my new vehicle. He was attentive to what I wanted in a vehicle and helped me find the exact car I was looking for. More

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