"I recently purchased a 750 BMW and had the pleasure of..."
I recently purchased a 750 BMW and had the pleasure of working with Ken Delk. Ken and his entire team made the experience so relaxing. From signing the papers to explaining everything on the car, it went quickly and professionally. I was in and out, happily driving my new BMW down the road. Thanks.
"Ken was wonderful to work! He was very supportive and..."
Ken was wonderful to work! He was very supportive and understanding with the stress of buying a new car. He made it very easy, very quick. And kept me informed of everything as we went. Thank you Ken!
"Ken was very patient. I spent a lot of time looking at..."
- S Benhadd
Ken was very patient. I spent a lot of time looking at the different cars. He understood what I needed and he made sure my needs were met. Very professional. We are already planning on buying another car from them.
"This is the way car-buying should be!!! No high pressure..."
This is the way car-buying should be!!! No high pressure sales. Just explain options and costs: educate! Got a good with no haggling. And a reasonable trade-in price. Periodic updates while waiting for manufacturing and delivery. It was so easy and friendly. No emotional stress. Of course BMW is an amazing product but many of us have had a "bad" car-buying experience. The people make the difference!!! Be sure to ask for Ken Delk!!! Also, picking up the vehicle and sign the final papers, there was no hour sales pitch about various extended warranties. You just want to start driving and enjoying and showing-off your new car. All Mike (in finance) did was briefly explain options and costs. I was out of his office in 10 minutes. I had pamphlets with prices to review calmly at home. Again, NO PRESSURE!!!
"This was our first time venturing out to purchase a..."
This was our first time venturing out to purchase a luxury vehicle and the entire team (Ken, Ian, Jared) made the experience memorable and easy. We will definitely tell our friends to venture to Westlake if they are considering a BMW.
"Jerry, Dirk, and Ken were great to work with. This was..."
Jerry, Dirk, and Ken were great to work with. This was my first BMW experience and certainly will not be my last. Dirk brought it all home with his Genius overview.
"I had a great experience buying a used BMW from Ken. He..."
I had a great experience buying a used BMW from Ken. He was very friendly, knowledgeable and made my buying experience hassle free and as enjoyable as possible. It is my first BMW but I'm sure will not be my last from BMW of Westlake.
"Both my wife and I wanted to extend our gratitude to Ken..."
Both my wife and I wanted to extend our gratitude to Ken Delk, for making our most recent BMW purchase a hassle free and wonderful experience. He walked us through the purchase, listening to everything my wife wanted in the car and order the right car for us. She is extremely pleased as well am I with the whole experience. Ken kept us informed during manufacturing, shipping, arrival and delivery at the dealership - a true professional. Thank you all to the Westlake team for a wonderful experience. We also wanted to say a very special thank you to Dirk Steffen for taking the time to explain all the features and making us feel special on delivery day!
"Ken was very professional and was able to get us exactly..."
Ken was very professional and was able to get us exactly what we were looking for. Would definitely recommend him. Mike in finance was amazing as well. Awesome team!
"I have driven BMW's for close to 30 years straight now...."
I have driven BMW's for close to 30 years straight now. Just picked up my new 2021 530XI. It was delivered on time and so far has exceeded my expectations. Ken Delk and Bob Strecker are so supportive in my decision process and their assistance is what keeps me coming back to BMW of Westlake