Ken Gower | Page 5

This is our fourth purchase with Brian Perry... there’s a reason it’s our fourth. For over a week Brian worked with me to find the perfect truck for my husband. He dealt with the constant changing of minds a reason it’s our fourth. For over a week Brian worked with me to find the perfect truck for my husband. He dealt with the constant changing of minds and concerns about items. He helped us to find and acquire the PERFECT truck. He worked through all of our finance options with the help of Ken and got us the best possible trade in value on our current truck. He goes above and beyond each and every time we see him. He was patient and listened to every concern and answered every question we had. Anytime we buy a Jeep, Ram or VW he is the first person we call. We would be devastated if he ever left. Thank you Brian, we appreciate everything you do and have done for us! More

Report | Print

Our salesman Jeremy went above and beyond to make our buying process and enjoyable experience. I never felt rushed or pressured, and every question was answered in knowledgeable and professional manner. buying process and enjoyable experience. I never felt rushed or pressured, and every question was answered in knowledgeable and professional manner. I was very impressed and thankful for such a thorough walkthrough of my new Ram 1500. All of the customer service I experienced was impressive, The entire team should be commended. I will definitely be a returning customer! More

Report | Print

Jenna DiGennaro (Internet Sales) was very pleasant to work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their d work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their dealership. Brian Perry (Sales) worked the numbers with me and was very detailed and helpful. Since I was out in NJ, he provided additional pictures and took specific videos (I requested) to make me comfortable to move forward. Ken Gower (Sales Manager) reached out to me directly to walk me through the numbers and even helped educate me with how the NJ taxes were as it's clearly handled differently than in MD. He was very informative and flexible, which I very much appreciated. Rob Wills (Finance Manager) was very friendly when it came to signing. He drew out my options with plenty of detail and was nothing but pleasant to work with. The Heritage CJDR team was delightful to work with! It was a 7 hour round trip drive, and the deal took only 24 hours from the inquiry to delivery -- They were very respectful of my time. Thanks for the amazing experience from start to finish. More

Report | Print

We have bought several cars from Heritage. Brad and Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! More

Report | Print

Overall pleased with car and service. Would have been nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long fo nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long for my taste. Again, pleased with the car. More

Report | Print

This dealership got me in and out the door in about 2 hours, because I had a time constraint. I would definitely buy with them again. hours, because I had a time constraint. I would definitely buy with them again. More

Report | Print

Many Thanks to Jeremy Cooney and sales manager Ken Gower going to bat for us on our 2021 Cherokee purchase. A professional pair and extremely knowledgeable of there product made this purchase pleasant H going to bat for us on our 2021 Cherokee purchase. A professional pair and extremely knowledgeable of there product made this purchase pleasant Highly recommended More

Report | Print

Excellent experience working with them to lease my new Jeep Wrangler. Brian Perry was exceptionally helpful and even drove down to Tysons corner to deliver. Jeep Wrangler. Brian Perry was exceptionally helpful and even drove down to Tysons corner to deliver. More

Report | Print

Helped me find a great car. Listened to what I wanted and delivered. I want something fully load and kid friendly Brian had a car picked out for me beforehand which is the one I ended up getting. Also Steve delivered. I want something fully load and kid friendly Brian had a car picked out for me beforehand which is the one I ended up getting. Also Steve from financing was a pleasure. More

Report | Print

I went to Heritage to trade-in my first car and purchase a new one. Brian and Ken helped me get a GREAT deal on my new Jeep. The dealership was so amazing and friendly - would highly recommend if you're in a new one. Brian and Ken helped me get a GREAT deal on my new Jeep. The dealership was so amazing and friendly - would highly recommend if you're in the market for a new car! More

Report | Print