Ken Graf | Page 36

Prompt service by thoughtful and proficient staff. The person who scheduled my appointment was very helpful in determining the need for service being immediate vs something that could wait a bit. Was g person who scheduled my appointment was very helpful in determining the need for service being immediate vs something that could wait a bit. Was given a loaner vehicle which was very kind as I know many big local dealerships are not presently doing that. All in all I’m very satisfied and trust Luther Kia with my needs More

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Jerry, As usual, Greg's service department was Jerry, As usual, Greg's service department was outstanding! Ken did a great job checking my needs and advising for the most bang for the buck. My 20 Jerry, As usual, Greg's service department was outstanding! Ken did a great job checking my needs and advising for the most bang for the buck. My 2019 Sorento runs just fine and I'll be returning with my other 2016 Sorento in the near future. Thanks to all the guys for the great service - THEY ARE THE REASON I KEEP COMING BACK. More

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The service advisor listened listened to what I wanted done to the vehicle. The work was performed the work was performed no issues and in a timely manner as I was waiting for the vehicle. Also they washe done to the vehicle. The work was performed the work was performed no issues and in a timely manner as I was waiting for the vehicle. Also they washed the vehicle for me which was nice More

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Great service team! Always fair and professional. Never thought I’d always go to a dealership for service, but these guys make it an easy decision. thought I’d always go to a dealership for service, but these guys make it an easy decision. More

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We have purchased 5 cars from Luther Nissan in Inver Grove and always have our maintenance done there. Always prompt and friendly service. Highly recommend Grove and always have our maintenance done there. Always prompt and friendly service. Highly recommend More

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The Service Dept has always provided me with excellent service. And, during my last two visits, I found the Service Advisors to be really nice and helpful! service. And, during my last two visits, I found the Service Advisors to be really nice and helpful! More

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As always, everyone at Nissan Kia was extremely accommodating. My car was able to get in right away for service and it was done with a smile!!! Ken was extremely helpful and explained everything accommodating. My car was able to get in right away for service and it was done with a smile!!! Ken was extremely helpful and explained everything to me. Never did I feel pressured into any recommendations. The cashier was friendly, funny and all in all very pleasant. Fred the runner was so nice and friendly. I love my 6 year old kia and hope to have it at least 10 more years. More

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Always Excellent Service At Luther Nissan. All 3 people that helped with the service maintenance on my 2020 Rogue were terrific Mackenzie,Ken Graff and the "Jolly" Greeter Adam. Highly recommend this Luthe that helped with the service maintenance on my 2020 Rogue were terrific Mackenzie,Ken Graff and the "Jolly" Greeter Adam. Highly recommend this Luther dealership to All !!!!! We've purchased or leased 14 new Nissan's here and have been Very Happy with each experience. Thanks Russell and Dee More

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They quickly found the problem, fixed it and I was out the door. Ken was very professional and easy to work with. He informed me of the problem went over what needed to be done and how much it would cos the door. Ken was very professional and easy to work with. He informed me of the problem went over what needed to be done and how much it would cost (which was very reasonable). I have always brought my car here since I bought it new from the dealership for the oil changes and regular schedule maintenance and I have always been pleased with the service. More

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My transmission was slipping and sometimes very hard so I brought it down to see if it requires a new transmission. Ken said that they would put in some new computer software to see if it would cure the prob brought it down to see if it requires a new transmission. Ken said that they would put in some new computer software to see if it would cure the problem. The software seems to be working, because it hasn't jerked one time since I left your shop. Thanks for the great service. More

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