Ken Hope | Page 31

Great customer service Everyone at Deur Speet Motors are always friendly. Kenneth Hope is great to work with along with everyone else. I want to thank Matt Streichhirsh for Everyone at Deur Speet Motors are always friendly. Kenneth Hope is great to work with along with everyone else. I want to thank Matt Streichhirsh for doing a great job on my truck. More

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Excellent Bought my vehicle from Deur-Speet about a month and a half ago. Last week it started making a clunking noise when I was driving it. Called Deur-Speet Bought my vehicle from Deur-Speet about a month and a half ago. Last week it started making a clunking noise when I was driving it. Called Deur-Speet and they told me to bring it in. They gave me a loaner vehicle to drive and diagnosed my problem as a bad cylinder. Thankfully that was covered under the power-train warranty I had on my vehicle. They also noticed that an engine coil needed to be replaced, which they did. I had to pay for the engine coil, but they didn't charge me labor. I was without my vehicle for a week, but they kept in contact with me throughout the whole process. Very pleased with their service! More

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Brand new customer but treated like I'd gone there for years I was very impressed by the staff at this dealership. Service advisor made sure he understood the odd issues my vehicle was having. What they found w I was very impressed by the staff at this dealership. Service advisor made sure he understood the odd issues my vehicle was having. What they found was clearly explained to me. Even though it took a couple tries for my intermittent issue they really couldn't test drive to find, it got taken care of, and much quicker than I expected. For me it is worth the drive to come to a great dealer like this. Dealership is clean, staff personable and friendly, waiting area neat. Much more impressed with this operation than the bigger city Jeep dealerships I have been to. More

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Awesome job! This dealership works hard to make the customer feel welcomed and that their vehicle is the most important from sales to service. I can't wait to do This dealership works hard to make the customer feel welcomed and that their vehicle is the most important from sales to service. I can't wait to do many more years of business with them. More

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Friendly & quick service My car was serviced quickly & everything explained to me clearly. Ken was very helpful & friendly. Waiting lounge was comfortable and staff was all ve My car was serviced quickly & everything explained to me clearly. Ken was very helpful & friendly. Waiting lounge was comfortable and staff was all very friendly. Definitely would come back & recommend to others. More

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Simply the Best From start to finish Deur-Speet Motors treated my wife and myself as nothing less than first class customers. From the purchase, to service they are a From start to finish Deur-Speet Motors treated my wife and myself as nothing less than first class customers. From the purchase, to service they are always prompt, courteous, and professional. **Highly recommend** More

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Pacifica questions Ken Hope was very helpful and thorough when we recently brought our van in with some questions. Matt, in the service department, was also quite knowl Ken Hope was very helpful and thorough when we recently brought our van in with some questions. Matt, in the service department, was also quite knowledgeable. He listened to our concerns and remedied the problems. Thank you! More

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Repairs with Kenneth Hope! I am very Leary with dealership since I have had previous bad experiences; however I had grew service at Deur Speet and Kenneth Hope! He was explained I am very Leary with dealership since I have had previous bad experiences; however I had grew service at Deur Speet and Kenneth Hope! He was explained everything, made me feel very comfortable (since I am not mechanical inclined), and due to the amount of repair (larger amount) didn't make me feel awkward about the repairs. He was simply great! I dropped my vehicle off & it was repaired prior to pickup date & I received several calls ( of concern because I wasn't answering (due to no service in the area I traveled for my vacation)) stating vehicle was finished which was just amazing! I will be bringing my vehicle in to Deur Speet for future repairs & calling Kenneth Hope with any questions! Great experience! More

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Not just a dealer (two cars!), but for great service! Bought one Grand Cherokee, came back and bought our second. And very important, when we need service, I've been able to call and get scheduled. I al Bought one Grand Cherokee, came back and bought our second. And very important, when we need service, I've been able to call and get scheduled. I always bring reading material so I can be there while the work gets done (in case of questions or decisions) ... I don't mind waiting. When the service is done, as it was today, they offer a free car wash and I drove away with a clean car and feeling safer ... More

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Excellent quality service. I like the way they back up their work. You may have to say what you want done 2 or 3 times (on phone and in person and maybe in person again), but t I like the way they back up their work. You may have to say what you want done 2 or 3 times (on phone and in person and maybe in person again), but the service will be done correctly and backed up if something does go wrong. Ken Hope is passionate about the service he delivers. He was having issues with his laptop or notebook, not quite sure why that was even needed to have service done on my vehicle. That process could definitely be improved. Overall - satisfied. More

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