Ken Kassenbrock
Ken Kassenbrock at Tom Wood Nissan
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Ken Kassenbrock

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Tom Wood Nissan

4150 E 96th St
Indianapolis, IN 46240

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Ken Kassenbrock

April 29, 2025

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Katie is the greatest hands down, no one else will work on my vehicle … Thank you More

by jogormal
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Recommend Dealer
Yes
Apr 30, 2025

Tom Wood Nissan responded

We are glad to hear that Katie provided excellent service. We are grateful to have earned your loyal business here at Tom Wood Nissan.

April 28, 2025

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The best shop and people to work with. Always the best experience coming here. No need to go anywhere else More

by PaulaE
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Recommend Dealer
Yes
Apr 29, 2025

Tom Wood Nissan responded

We're delighted to hear that you consistently have a great experience with us at Tom Wood Nissan. Thank you for your loyalty and kind words!

April 27, 2025

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Amazing Experience! You have yourself a new loyal customer if you keep this up. Thanks! More

by perry.flaugh
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Recommend Dealer
Yes
Apr 29, 2025

Tom Wood Nissan responded

We couldn't ask for a better review of Tom Wood Nissan. Thanks so much!

April 27, 2025

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Service was great! I really appreciate all the help and the clear explanation. Thank you! More

by cindy.wallander
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Recommend Dealer
Yes
Apr 29, 2025

Tom Wood Nissan responded

Cindy, your kind review warms our hearts! Thank you from the Tom Wood Nissan Team.

April 25, 2025

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I was promptly attended to and the team was very detailed and informative on the issue with my car. I could not have been more pleased with the service and people. More

by wbirch
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Recommend Dealer
Yes

Other Employees Tagged: Nikki Dotts

Apr 25, 2025

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan provided you with detailed and informative service. Thank you for sharing your positive experience, and we're glad we could assist with your car issue!

April 23, 2025

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Every time I go, the service is always pleasant, providing excellent service and work. The staff is very professional and courteous. More

by fraisegovish
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Recommend Dealer
Yes
Apr 24, 2025

Tom Wood Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Tom Wood Nissan consistently provides professional and courteous service. We look forward to serving you again in the future!

April 18, 2025

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Adrian was very helpful and service was great as usual. I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! More

by mrl1975
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Recommend Dealer
Yes

Other Employees Tagged: Mike Henderson, Dan Griffey

Apr 18, 2025

Tom Wood Nissan responded

Thank you for your loyalty and support! We're delighted to hear that Adrian provided great service at Tom Wood Nissan. We look forward to serving you again in the future!

April 12, 2025

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Always helpful particularly in the maintenance department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. More

by ifreda
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Recommend Dealer
Yes

Other Employees Tagged: Katie in Service.

Apr 14, 2025

Tom Wood Nissan responded

Freda, we're delighted to hear that you've had such a positive experience with our maintenance team at Tom Wood Nissan over the years. Katie and the rest of our staff truly appreciate your kind words!

November 14, 2017

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Easy experience ! We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff More

by ljsingle10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Altman

Nov 17, 2017

Tom Wood Nissan responded

It’s always good to hear we’re liked, and that we do a good job. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re happy you’re one of them.

November 02, 2017

Dealership Rating

Not happy with how the service department handled this visit We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had More

by Karen
Recommend Dealer
No
Nov 20, 2017

Tom Wood Nissan responded

I'd like the opportunity to resolve this issue, please reach out to me at your earliest convenience at (317) 688-6000 or Ken_Kassenbrock@tomwood.com. Sincerely, Ken Kassenbrock, General Manager at Tom Wood Nissan

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