Ken Kasuk | Page 5

This dealership and service department are top notch. Experienced and knowledgeable staff from top to bottom. Came in for service and a quick look at new cars. Loved that NSX! My service was complete Experienced and knowledgeable staff from top to bottom. Came in for service and a quick look at new cars. Loved that NSX! My service was complete in a few hours and it was done with complete satisfaction. Ken, Amy, George, and Mr. Detlo all wonderful to work with. More

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The service was excellent-We bought our car back in 2015 and had a great experience in buying it and we wouldn't go anywhere else in the future- I made an appointment for 12:30 and was taken care of righ and had a great experience in buying it and we wouldn't go anywhere else in the future- I made an appointment for 12:30 and was taken care of right away for an oil change-rotating the tires and flushing out the brakes -They explained everything thoroughly to us and said it would be an hour and half and waited in your waiting area which was wonderful - with the soda and goodies!!! We were done exactly at the time they said which we liked alot!!! More

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Have had nothing but great experiences with this dealership! From Sales to Service, everyone does such a wonderful job and it is appreciated! Thank you! dealership! From Sales to Service, everyone does such a wonderful job and it is appreciated! Thank you! More

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Went in for a recall notice. Ken took care of me right away. The car was done in a timely manner. Everything was great. Thanks. away. The car was done in a timely manner. Everything was great. Thanks. More

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Things always go very smoothly when I bring my car in for service The waiting area is neat and clean even have beverages and snack bars usually never have to wait more than an hour or so service The waiting area is neat and clean even have beverages and snack bars usually never have to wait more than an hour or so More

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I received quick attention to my (tire) need. When it was discovered to be with the valve, not the tire, the attendant worked with me to find a lower price option...always appreciated!!! I was pleased t was discovered to be with the valve, not the tire, the attendant worked with me to find a lower price option...always appreciated!!! I was pleased to see everyone in the waiting room wearing masks even though everyone was socially distant...way to go healthy Illinoisans ! More

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Excellent sales and service team !!! Recommend highly. Everyone is very nice and helpful every time I go there, never had a bad experience in 20 years of buying/leasing or servicing !!! Everyone is very nice and helpful every time I go there, never had a bad experience in 20 years of buying/leasing or servicing !!! More

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Always very fast in and out service, very accommodating at any time. We have been with Acura for almost 10 years and its been a pleasure. at any time. We have been with Acura for almost 10 years and its been a pleasure. More

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I have been using Muller's for my last 2 MDXs for a couple years now. Very happy with this service!! Ken, Kim, Chris have all done an outstanding job taking care of my needs. If you have an Acura you n couple years now. Very happy with this service!! Ken, Kim, Chris have all done an outstanding job taking care of my needs. If you have an Acura you need to be here! More

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The second time was good but when I went the 1st time to do a regular oil change they changed my battery due to not passing the test. Was under warranty so it was replaced free. Great. The issue whoever rep do a regular oil change they changed my battery due to not passing the test. Was under warranty so it was replaced free. Great. The issue whoever replaced the battery did a bad JOB and when I drove the car for a few days it started having electrical issues where one day the car was totally dead with no power and I was at a store. Gladly after a few minutes the power came back and was able to drive home. Other weird issues like my Navigation system going on/off and some other panel indicator coming on/off and again the car dying. Took to the car dealer and they found that one of the cables was loose and corroded. I did do electrical diagnostic to make sure nothing else was wrong. All came up ok. Cleaned the corroded cable and the car has been back to normal no issues. A simple battery replacement could caused a major issue for me and safety if the car would have died when driving. My point, battery is an essential piece to the whole electrical system of these cars now a days. More

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